Restaurant Leader

Restaurant Leadership RoleAs a restaurant leader, you will oversee daily floor operations, driving excellence in guest experiences and front-of-house performance. You will train and supervise staff, ensuring seamless execution of service standards.Key responsibilities include:Leading daily restaurant floor operations with a focus on delivering exceptional guest experiences.Supervising and training front-of-house and service staff to meet high service standards.Handling customer complaints and resolving issues promptly and professionally.Maintaining adherence to restaurant policies, hygiene, and health/safety regulations.Monitoring food quality and presentation to ensure consistency across all dishes.Creating and managing staff schedules and shift allocations to meet business needs.Tracking sales and preparing detailed reports to inform business decisions.RequirementsTo be successful in this role, you will need:A Bachelor's degree or diploma in Hospitality Management.Minimum 3-5 years of restaurant management experience.Strong leadership and people management skills, with the ability to motivate and develop staff.A proven track record of delivering excellent guest experiences and achieving business goals.