Digital Transformation Leader

5 days ago

india beBeeDigital Full time

Unlock Your Potential as a Digital Adoption Platform Consulting ManagerJoin a dynamic team of innovators and experts in digital adoption, where you will play a key role in shaping the future of technology.As a Consulting Manager – Digital Adoption Platform, you will lead our Training as a Service (TaaS) consulting team, guiding clients through the strategic design and delivery of digital solutions that drive business outcomes.Key Responsibilities:Lead, mentor, and develop a team of Instructional Designers and DAP Content DevelopersProvide coaching, feedback, and career development guidance to build team capability and confidenceFoster a culture of innovation, quality, and continuous improvementOversee workload, prioritization, and performance, ensuring client deliverables meet the highest standardsClient Strategy & PartnershipAct as a trusted advisor, guiding enterprise clients on their DAP vision, roadmap, and governance approachFacilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignmentTranslate client business needs into actionable DAP strategies and scalable adoption frameworksBuild strong, long-term relationships with client leadership teamsSolution Design & Delivery OversightProvide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applicationsEnsure solutions align with client adoption goals and integrate seamlessly into their digital ecosystemsReview and guide solution design, ensuring user-centric and outcome-focused approachesPartner with project managers to monitor progress, risks, and outcomesThought Leadership & EvangelismEvangelize best practices for digital adoption for our clientsStay current on DAP innovations and advise clients on emerging trendsMentor junior consultants and developers on consulting skills as well as technical best practicesBuild a team of DAP ConsultantsRequired QualificationsBachelor's degree in Instructional Design, Information Technology, or related field8+ years of experience in DAP design, development, or implementation (WalkMe expertise preferred)3–5 years of experience in leading consulting teams, coaching talent, and managing client-facing projectsProven ability to consult with executive stakeholders and shape digital adoption strategiesStrong project management background (Agile and/or Waterfall)WalkMe Delivery Consultant certification (Preferred)Experience with complementary tools (e.g., SAP Enable Now, Salesforce, ServiceNow) a plusPersonal QualitiesStrategic thinker with a consultative mindsetStrong coaching and mentoring skillsExcellent communicator with executive presenceAble to translate technical capabilities into business outcomesAdaptable, collaborative, and passionate about digital adoptionAt ISG, we celebrate diversity and inclusivity, fostering an environment where everyone can thrive. Our goal is to create a workplace that is representative of the communities we serve.The duties and responsibilities described in this job description may not be comprehensive. Additional tasks may be assigned to the employee from time to time, and/or the scope of the job may change as necessitated by business demands.ISG is committed to providing equal opportunities to all employees and applicants without regard to race, color, gender, sexual orientation, age, disability, or any other characteristic protected by law.

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