HCLTech || Walk-in Drive for AR Callers || 12th Sep'25

4 days ago

tamil nadu, India HCLTech Full time

HCLTech || Walk-in Drive for AR Callers || 12th Sep'25 - Navalur Location


Experience: 1 to 4 Years

Shift: US Shift Timings

Work Location: ELCOT Shollingnallur , Chennai.


Time and Venue

12th September , 10.30 AM - 2.00 PM

HCLTech, ETA 3- HCL Navalur – Block 1, Sandhya Infocity, OMR, Navalur, Chennai - 600130.


POC: Jefferson/ Sobiya/ Suriyapriya


JOB SUMMARY

This position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 year

Outbound calls to insurance companies, end customers and perform eligibility verification, obtain prior authorization, requesting missing or incomplete payer information, Update patient information and other calls to complete a transaction

Inbound calls handling would require working as part of a team, delivering a first class, professional customer service using a range of communication methods to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact.


ESSENTIAL RESPONSIBILITIES:

  • Assess and resolve inquiries, requests, and complaints, primarily over the telephone, ensuring customer inquiries are resolved at the first point of contact.
  • Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries. Adhere to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction.
  • Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
  • Achieve key and critical performance targets.
  • Ensure efficiency measures are met in accordance with performance targets and process guidelines.
  • Use business tools and industry knowledge updates to identify problem areas and document business requirements through various updates and training sessions.
  • Maintain effective work procedures according to client process workflows and HCL policy guidelines.
  • Adhere to US healthcare compliance measures.


SKILLS AND COMPETENCIES

  • Strong verbal and written communication skills
  • Should possess neutral accent and good adoption to US culture.
  • Ability to resolve customer queries in the first point of contact.
  • Focus on delivering a positive customer experience
  • Should be professional, courteous, friendly, and empathetic
  • Should possess active listening skills
  • Good data entry & typing skills
  • Ability to multi task.
  • Capable of handling fast-paced, innovative, and constantly changing environment
  • Should be a team player.
  • Ability to contribute to the process through improvement ideas.


FORMAL EDUCATION AND EXPERIENCE

  • Graduation (any stream)
  • 12 - 24 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.

  • HCLTech || Walk-in Drive For AR Callers || Sep 10th Shollingnallur Location

    4 days ago

    tamil nadu, India HCLTech Full time

    HCLTech || Walk-in Drive for AR Callers || 10th Sep'25 - Shollingnallur Location Experience: 1 to 4 YearsShift: US Shift TimingsPOC: Jefferson/ Sobiya/ Suriyapriya JOB SUMMARYThis position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 yearOutbound calls to insurance...

  • Ar Caller

    3 days ago

    Coimbatore, Tamil Nadu, India STARWORTH Full time

    HUGE WALK IN DRIVE GREETINGS FROM HAPPIEHIRE DESIGNATION: AR CALLER LOCATION: COIMBATORE EXPERIENCE: 1 TO 3 YEARS WALKIN DATE:11-01-2025 SALARY: 35K MAX BASED ON EXP IMMEDIATE SELECTION RELEIVING LETTER IS MANDATORY 6 MONTHS CAREER GAP ACCEPTED REFER YOUR FRIENDS WHO ARE IN NEED OF JOB CONTACT: 8925221508 yogalakshmi HR HAPPIEHIRE **Job...

  • Ar Caller

    2 weeks ago

    Chennai, Tamil Nadu, India STARWORTH Full time

    Urgent Hiring For, AR Caller/SR AR Caller **Job Description**: - Designation : AR Caller/SR AR Caller - Location : Chennai, Bangalore, Pune & Jaipur - Experience : 1 to 6 yrs - Notice period : Immediate joiner - Work mode : Work from office - Interview mode : Online(virtual) - Salary : Based on experience AR max(40k) Skills: Benefits: - 15k incentives...

  • Ar Caller

    3 days ago

    Chennai, Tamil Nadu, India Glenrich Healthcare Full time

    AR caller Job in chennai. Night shift. Need Experienced AR CALLERS 1-2 years of experience is required. Permanent work from home. Pay: ₹19,000.00 - ₹23,000.00 per month **Benefits**: - Work from home Schedule: - Night shift Application Question(s): **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: - English (preferred)

  • HCLTECH- Walk in Drive Interview on 25-08-2025_ Freshers_ Voice Process

    4 days ago

    tamil nadu, India HCLTech Full time

    HCLTECH- Walk in Drive Interview on 25-08-2025_ Freshers_ Voice ProcessWalkin Drive Location: No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam HighRoad, Sholinganallur, Chennai - 600119Date: 25-08-25Timing- 11AM to 2.30 PMWork Location: [ Chennai 5 days WFO]Department: FresherExperience Required: FRESHERS (Arts & Science)Education: Bachelor's...

  • Ar Caller

    2 weeks ago

    Coimbatore, Tamil Nadu, India STARWORTH Full time

    Dear Connections, Greetings from Starworth Global Solutious.... We are hiring AR caller and Senior AR caller for US health care - Work from officeJob Title : AR Caller and Senior AR Caller - Exp : 1 - 4 yrs Salary : max 40 K based on skills Location : Chennai ,Coimbatore and bangalore online Interview Skills :* Minimum 1 yr experience mandatory in AR...

  • HCLTech Mega Walk-In Drive – O2C Dispute Management 9th to 11th Sept

    4 days ago

    tamil nadu, India HCLTech Full time

    🚀 HCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | Chennai 🚀We are hiring experienced professionals for the role of at OTC Dispute Management HCLTech📍 Interview Location:HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119🗓️ Interview Date:9th...

  • Ar Caller

    3 days ago

    Chennai, Tamil Nadu, India STARWORTH Full time

    **Job Description**: - Designation : AR Caller/SR AR Caller - Location : Chennai and jaipur - Experience : 1 to 5 - Notice period : Immediate joiner - Work mode : Work from office - Interview mode : Online(virtual) - Salary : Based on experience AR max(40k) Skills: Benefits: - 15k incentives based on performance. - 2 way cab provided. - Complementary food...

  • Ar Caller

    2 weeks ago

    Chennai, Tamil Nadu, India BLUE CHIP HR SOLUTIONS Full time

    Openings for AR caller Exp:1 yrs to 5 yrs Location: Chennai Immediate joiners preferred Excellent salary hike Interested contact-Sindhuja: 7305158666 **Salary**: ₹20,000.00 - ₹40,000.00 per month Schedule: - Night shift Supplemental pay types: - Overtime pay - Performance bonus - Shift allowance **Education**: - Higher Secondary(12th Pass)...

  • Ar Caller

    3 days ago

    Chennai, Tamil Nadu, India Boston Business solution pvt ltd Full time

    Greetings from Boston Business Solution!!! Role: AR Caller Job location: Perungudi Job role: ARE caller (18 to 28 age) Shift Timings: 5:30 PM to 2: 30 AM Qualification: any UG graduate Additional Facility: 2-way cab upto 25kms from the company location **Salary**: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident...