Deputy Manager_L&D

About the RoleThe Deputy Manager - L&D will be responsible for the end-to-end employee development lifecycle within the Central Zone. You will ensure seamless on boarding, drive long-term learning journeys, and partner with business leaders to enhance the sales and technical capabilities of our internal teams and external channel partners.Key Responsibilities1. On-boarding & Induction ExcellenceExecute a 30-day blended induction program for all new hires, incorporating: E-learning modules via the Learning Management System (LMS).Instructor-Led Training (ILT) sessions.Coordinating factory visits to ensure product knowledge and brand immersion.Monitor and drive the 3-month and 6-month learning journeys, ensuring employees meet milestones and competency benchmarks.2. Performance-Linked Training (Sales & Functional)Consult with Sales and Functional Leaders to identify skill gaps.Design and deliver ad-hoc training sessions focused on Sales Excellence, including: Pitching and Negotiation skills.Objection handling and Client follow-up strategies.Analyze LMS data to ensure 100% completion rates for mandatory functional training.3. Strategic Planning & Channel Partner TrainingPublish and manage the Quarterly, Half-Yearly, and Yearly Training Calendars for the Central Zone.Organize Open Learning Events (Online & Offline) for the wider ecosystem, including dealer staff, service technicians, and in-shop promoters.4. Stakeholder Coordination & Corporate AlignmentAct as the bridge between the Head Office (HO) L&D team and local operations.Collaborate with external learning consultants to execute corporate skill development initiatives locally.5. Assessment & AnalyticsDesign effective quizzes, questionnaires, and feedback mechanisms to measure training effectiveness.Maintain and present training data using MS Excel to report on KPIs, attendance, and ROI of learning programs.Knowledge & Skill sets: Communication: Exceptional verbal and written communication skills with a positive, professional body language.Technical: Advanced skills in MS Excel (data visualization) and experience managing an LMS.Instructional Delivery: Proven ability to engage diverse audiences, from corporate staff to field technicians.Interpersonal: Strong interpersonal and relationship-building skills.Organizational: Highly organized and detail oriented. Ability to manage multiple training timelines and regional logistics simultaneously.Problem-solving: Ability to identify and resolve problems effectively. Learning Agility: A strong desire to learn and adapt to new technologies and methodologiesEducation: Master’s degree (Preferred). Bachelor’s degree with the above skill sets may also apply.Experience: 08-10 years of relevant experience in Training Skills:Experience in Designing, developing, and implementing tailored training programs – technical and behavioral.Proficiency in creating instructional materials and conducting needs assessments.Experience in designing and managing LMS platforms Strong presentation skills. Excellent communication, organization, and leadership abilities.Adaptability, problem-solving, and change management skills.Excellent leadership and people management skills.Strategic thinking and problem-solving skillsProject management and organizational skills