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Intelligent Chatbot and Voice Agent Developer
2 weeks ago
Transforming Patient Care with AIJob Description:As a Senior Prompt & AI/ML Engineer, you will be instrumental in driving the design, development and deployment of cutting-edge Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) systems that power intelligent chatbots and voice agents.Key Responsibilities Include:Designing and Deploying LLM- and RAG-based Systems to Ingest NHS Data Sources, Generate Accurate Responses, and Power Both Chatbot and Voice Agent Interactions.Crafting, Iterating and Optimising Prompts—and Designing Voice-Agent Dialogue Flows—to Maximise Response Relevance, Reduce Latency and Ensure Clinical Safety Across Text and Voice Channels.Collaborating Closely with Frontend and Backend Teams to Integrate AI and Voice Agent Components into Our Azure-hosted Microservices Architecture.Instrumenting AI and Voice-agent Pipelines, Analyzing Logs and User Feedback, Troubleshooting Edge Cases, and Implementing Continuous-learning Improvements.Requirements:We're Looking for an Experienced Professional with Hands-on Expertise in:Prompt Engineering, LLMs (e.g., GPT, Bloom, LLaMA), RAG Frameworks, and Voice-agent/Dialogue-system Design, With Demonstrable Projects or Open-source Contributions.Programming Skills in Python, Comfortable Building APIs in NestJS, Familiarity with Next.js/React for Frontend Integration.Cloud and Data Knowledge, Including Strong Understanding of Azure Services (App Services, Functions, Cognitive Services), Containerisation (Docker), and Relational Databases (MySQL).Experience Designing Microservices, Distributed Architectures and RESTful/GraphQL APIs.What We Offer:Join Our Mission to Transform Healthcare Access through Intelligent Automation. Enjoy a Collaborative, Fast-paced Environment, Attractive Salary, Equity Options, Pension Contributions and Comprehensive Private Healthcare.
