Project Lead

2 days ago


west bengal, India NowPurchase Full time

Project Lead (SaaS MetalCloud)Location: Kolkata HQ, with frequent pan-India travelExperience: 3–5 yearAbout NowPurchaseAt NowPurchase, we’re on a mission to digitally transform the metal manufacturing industry—one foundry at a time.Our vision is bold:To build a tech-first ecosystem that empowers foundries to procure better, melt smarter, and operate with unmatched efficiency.Our flagship SaaS platform MetalCloud is at the heart of this revolution—bringing real-time visibility, process discipline, AI-driven insights, and production control to an industry that has historically operated on gut-feel and manual processes.We’re not just building software.We’re redefining how an entire industry thinks, works, and grows.Why This Role ExistsAs MetalCloud expands rapidly—onboarding 10+ new projects every year—the need for a strong Project Lead has become critical.This role is being created to:Manage and implement custom projects with precision and speed with Optimum resource consumption.Align every stakeholder—from Sales to Product to Tech—to a single execution planEnsure customers realise actual, measurable value from the solutions we deployBuild a repeatable, scalable project implementation engineReduce effort, increase efficiency, and deliver a consistent customer experienceThis role carries large ownership, high visibility, and direct impact on the success of every custom project we deploy.What the Role Looks LikeAs a Project Lead, you become the face of NowPurchase for customers after the sale closes.You will:Take complete ownership of custom project implementationWork cross-functionally with Sales, Product, Tech, and Customer SuccessEnsure the earliest possible go-live with efficient resource managementBuild trust, confidence, and long-term relationships with customersEnsure customers actually use MetalCloud and realise value from itThis is a hands-on role—ideal for someone who thrives in the field, takes ownership, and enjoys solving real industrial problemsJob Summary (TL;DR)We’re looking for a 3–5 year experienced B2B Implementation Leader, preferably based in Kolkata, who can take full ownership of project success—from kickoff to renewal & so on.Key Responsibilities1. Project ImplementationExecute the implementation of projects across regions (South, West, East, North)Frequently travel for high-value accounts or escalationsEnsure customers go live with minimal delaysDelivery of project under the given constraints ofo Time,Scope,Cost & Quality3. Onboarding Strategy & ExecutionPlan and manage rollout timelinesConfigure workflows as per customer requirementsEnsure seamless coordination between product, tech, and field teams6. Metrics, Reporting & Performance TrackingTrack KPIs (activation time, go live tiem)Share implementation reports with leadershipMaintain complete visibility of project progress across regions8. Relationship ManagementBuild long-standing customer relationshipsCelebrate wins, ensure satisfaction, and act as a trusted advisorSkills & Experience We’re Looking ForMust-HaveExcellent verbal & written communication skillsStrong organisation, multi-tasking, and problem-solving abilities with full ownershipBachelor’s degree in Engineering with 2–3 years of B2B project implementation experienceProven execution capability in distributed/on-site environments with willingness to travel across IndiaExperience in custom project implementation, industrial automation, or digitisation projectsFamiliarity with CRM/CS tools (Zoho, HubSpot, Gainsight)Attention to detail with ability to work in ambiguityUnderstanding of business fundamentalsVendor management, purchasing, and negotiation skillsGood-to-HaveExperience with manufacturing/foundry customersExperience hosting demos, webinars, or check-insExperience in industrial SaaS/ProjectsOur Hiring Process (Fast & Transparent)Initial HR ConversationInterview with Senior Manager (Projects)Interview with Business Head – MetalCloudFinal Round with CEO/CTOCareer Growth PathProject Lead (MetalCloud) → Project Manager(MetalCloud) → Senior Manager(Projects) d) → VP(Projects) -CXOsReady to Join Us?If you’re excited about working at the intersection of SaaS, manufacturing, project implementation, and customer success—this is where you belong.


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