Service Deliver Manager

5 days ago

bangalore, India Tata Consultancy Services Full time

Dear CandidateTata Consultancy Services is hiring for Service Delivery ManagerExperience: 5-12 YearsLocation: MumbaiWALK IN DRIVE DATE : 8-11-2025WALK IN DRIVE LOCATION : Mumbai - Yantra Park Opposite Voltas HRD Trg Centre, Pokhran Road No 2, Subhash Nagar, Thane, Maharashtra, 400601Roles and Responsibilities :Experience in Service Delivery /Program Management roleService Delivery Manager should work on multiple projects or initiatives.Need strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables.Should take accountability for service delivery performance, meeting customer expectations, and driving future demand.Should be able to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.Building strong relationships with teams, clients,COE's and other stakeholdersCollaborating with CSP ecosystem and bring more value adds & Service improvements across customers.Good Understanding of SOW,Scope,Risk MgmtMonitoring & Tracking Service SLA and Risk ManagementClosely worked with Team/Leads and ensure timely deliveryWeekly/Monthly Status Reporting to Customer and TCS leadership teamMonitoring Compliance of all Security toolsYearly Customer Satisfaction SurveryRegards,S.ShanbagaTata Consultancy ServicesHuman Resources TAG CSP

  • Service Deliver Manager

    5 days ago

    bangalore, India Tata Consultancy Services Full time

    Dear Candidate Tata Consultancy Services is hiring for Service Delivery Manager Experience: 5-12 Years Location: Mumbai WALK IN DRIVE DATE : WALK IN DRIVE LOCATION : Mumbai - Yantra Park Opposite Voltas HRD Trg Centre, Pokhran Road No 2, Subhash Nagar, Thane, Maharashtra, Roles and Responsibilities : Experience in Service Delivery /Program Management role...

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