Customer Care Executive
2 weeks ago
Customer Care Executive Position: Customer Care Executive Location: K-Innovative Experience: 1–3 years (Experience in BPO or tech support preferred) Qualification: Bachelor’s degree in any field Role Overview We are seeking a highly empathetic, articulate, and dedicated Customer Care Executive (CCE) to serve as the primary point of contact for our customers. The ideal candidate will handle inquiries, resolve issues, and provide comprehensive information about our products and services, ensuring exceptional customer satisfaction and loyalty. Key Responsibilities Respond promptly and professionally to customer inquiries across multiple channels, including phone, email, and live chat. Diagnose, troubleshoot, and resolve customer issues related to products, billing, and technical concerns effectively and efficiently. Provide accurate, valid, and complete information by using the right methods and tools. Document all customer interactions, transactions, and feedback accurately in the CRM system. Handle and escalate complex or unresolved issues to the appropriate internal teams (e.g., Tier 2 Support, Billing) and monitor until resolution. Maintain a high level of first-call resolution (FCR) and achieve individual customer satisfaction (CSAT) targets. Identify opportunities to upsell or cross-sell products/services when appropriate and beneficial to the customer. Adhere strictly to company policies, quality standards, and communication protocols. Gather and submit customer feedback to management to help improve service and product offerings. Qualifications & Skills 1–3 years of proven experience in a customer service, call center, or client-facing role. Exceptional verbal and written communication skills with strong telephone etiquette. Proven active listening and empathy skills, with the ability to handle stressful situations calmly. Strong problem-solving and analytical abilities to diagnose and resolve complex customer issues. Ability to multitask, prioritize, and manage time effectively in a target-driven environment. Proficiency in using CRM software (e.g., Zendesk, Salesforce) and MS Office Suite. Basic technical aptitude to understand and explain product features and troubleshoot simple issues.
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Customer Care Executive
2 weeks ago
bangalore, India Akshayakalpa Organic Full timeCompany Description Akshayakalpa is India’s first certified organic dairy enterprise, blending science with traditional dairy farming to produce sustainable, high-quality products. With a farmer-first and planet-friendly approach, Akshayakalpa ensures its products are rich in nutrition, free from antibiotics, chemicals, and preservatives. By empowering...
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Customer Care Executive
7 days ago
bangalore, India Akshayakalpa Organic Full timeCompany Description Akshayakalpa is India's first certified organic dairy enterprise, blending science with traditional dairy farming to produce sustainable, high-quality products. With a farmer-first and planet-friendly approach, Akshayakalpa ensures its products are rich in nutrition, free from antibiotics, chemicals, and preservatives. By empowering...
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Customer Care Executive
1 week ago
bangalore, India Code-Zens Technology Full timeCompany Description Code-Zens Technology specializes in offering innovative managed IT services to help businesses streamline their operations and focus on their core objectives. We are excited to announce that Code-Zens Technology is hiring for the role of Customer Care Executive! If you’re looking to kick-start or grow your career in customer service,...
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Customer Care Executive
2 weeks ago
bangalore, India HIVADO Full timeJOB DESCRIPTION — Customer Care & Admin Executive Location: Bengaluru (Sanjaynagar) Role Type: Full-time, On-site About the Role We are looking for a Customer Care & Admin Executive who will manage all customer touchpoints — calls, WhatsApp, emails, and internal coordination. This role is critical for ensuring smooth customer experience, quick grievance...
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Customer Care Executive
2 weeks ago
Bangalore, India HIVADO Full timeJOB DESCRIPTION — Customer Care & Admin Executive Location: Bengaluru (Sanjaynagar) Role Type: Full-time, On-site About the Role We are looking for a Customer Care & Admin Executive who will manage all customer touchpoints — calls, WhatsApp, emails, and internal coordination. This role is critical for ensuring smooth customer experience, quick grievance...
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Customer Care Executive
2 weeks ago
Bangalore Urban District, Karnataka, India SIRUVASRI ENTERPRISES Full timewe need customer care executive designation : customer care executive location : Bangalore / Singasandra experience : 2- 3 years salary : 20k female immediate joiners can apply good English fluency is experienced immediate joiners can apply Pay: ₹20,000.00 - ₹25,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: -...
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Customer Care Executive
2 weeks ago
Bangalore Rural, India Profession Makers Recruitment Consultants Full time```html About the Company We are hiring Customer care executive / telecaller for One of our client deal with study abroad domain. About the Role The telecaller will be responsible for engaging with potential students and providing them with information about study abroad opportunities. Responsibilities Engage with potential students through calls. Provide...
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Bangalore, India Cogent Full timeAxis Bank ( Voice Process )Work location:- Prestige Shantiniketan,Next to nexus Mall, Thigalarapalya, Krishnarajapuram, Whitefield Salary upto :- 25k + incentive Minimum 6 Month experience required in calling sales onlyGraduate-undergraduate welcome For more inquiry call meHR KamnaMore information about this Customer Care Executive JobPlease go through...
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Bangalore, India Startek Full timeQualification : Any graduate (No backlogs), ( 15 years of graduation is mandatory)Freshers or +6 months experience, Language : Candidate should be fluent in English and Hindi mandatory, Basic knowledge on BPO,Good at communication,Job Description: We are looking for a motivated and enthusiastic candidate to join our team as a Customer Service Executive....
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Customer Care Executive
1 week ago
bangalore, India Career Comfort Full timeCustomer Support Executive – Night Shift (Inbound Voice) - Location Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service) Shift & Schedule - Night Shift aligned with U.S. time zones - Days Off: Fixed weekends – Saturday & Sunday - Rotation: Monday to Friday workweek About the Role As a part of our US healthcare support team, you...
