Customer Support Representative
2 days ago
The ideal candidate is an energetic self-starter. You will be the face of an upcoming fintech company – you will own the customer relationship from the very beginning. You will interact with customers who are emailing, calling, and texting about product questions and account/transaction inquiries. It's important that you can work during Pacific U.S. time zone hours. Come join a team of intelligent, fast-paced and mission-driven team About the Position: Customer Support plays an indispensable role in our success as a company. You will be the voice of the company, helping our customers have a positive experience. You must be calm, caring, and compassionate, and have a strong sense of empathy in difficult situations. What you’ll do: Customer Experience is a core focus of our company. The CX specialist will also serve as a voice for our customers by helping our product and tech team design user-centered features and create a seamless user experience. Responsibilities: • Responding to customer inbounds via email and chat in a timebound manner. • Scheduling and participating in phone calls with customers • Providing product feedback to the management team • Troubleshoot user problems • Document technical issues and deviations from specifications • Collaborate with the engineering and product management teams to help reproduce and resolve technical issues • Helping inform our product roadmap and customer experience based on your customer interactions. Who we are looking for: Our ideal CX candidate will enjoy building relationships with customers. We are looking for someone who is self-sufficient, driven, and empathetic. • 2+ years of experience working directly with customers in a support role. • Great communication skills via phone, email, and chat • Strong knowledge of customer service software and development tools including Zendesk, Jira, and Slack. • Experience defining KPI’s and measuring support-related activities. • It's important that you can work during Pacific U.S. time zone hours. • Self-motivation and an attitude that gets things done
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Customer Support Representative
3 weeks ago
Bangalore, India Gain.pro Full timeWho are we? Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most. We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and more...
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Customer Support Representative
10 hours ago
bangalore district, India Gain.pro Full timeWho are we? Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most. We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and more...
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Customer Service Representative
13 hours ago
bangalore, India RegisterKaro Full timeJob Title: Customer Support Representative Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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bangalore, India RingCentral Full timeSay hello to possibilities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human...
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Technical Customer Support Representative
2 days ago
bangalore, India RingCentral Full timeSay hello to possibilities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human...
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Technical Customer Support Representative
2 days ago
bangalore, India RingCentral Full timeSay hello to possibilities.It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human...
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Customer Support Representative
2 weeks ago
bangalore, India Shape My Garden Full timeJob Title: Customer Support RepresentativeLocation: Bengaluru, Karnataka (Work from Office)Employment Type: Full-timeContact number: 9108797166 /9606504480About Us: Shape My Garden is dedicated to delivering outstanding customer experiences through clear communication and efficient support. Join our passionate team at our Bengaluru...
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Customer Service Representative
2 weeks ago
bangalore, India Busibud Solutions Private Ltd Full timeAbout Us: We’re a growing SaaS startup focused on providing seamless customer experiences through our software solutions. As we expand, we’re looking for enthusiastic individuals eager to start their careers in customer support. Role Overview: As a Customer Support Representative, you will be the first point of contact for customers, assisting them with...
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Customer Service Representative
1 week ago
bangalore, India Busibud Solutions Private Ltd Full timeAbout Us: We’re a growing SaaS startup focused on providing seamless customer experiences through our software solutions. As we expand, we’re looking for enthusiastic individuals eager to start their careers in customer support. Role Overview: As a Customer Support Representative, you will be the first point of contact for customers, assisting them with...
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Customer Service Representative
1 week ago
Bangalore, India Busibud Solutions Private Ltd Full timeAbout Us: We’re a growing SaaS startup focused on providing seamless customer experiences through our software solutions. As we expand, we’re looking for enthusiastic individuals eager to start their careers in customer support. Role Overview: As a Customer Support Representative, you will be the first point of contact for customers, assisting them with...
