Amazon CTI Consultant
3 days ago
We are hiring an Amazon Connect Consultant to work on a cloud contact center transformation for one of our major fintech clients. This role requires strong hands-on experience with Amazon Connect and a solid background in CTI consulting. The ideal candidate should have played a consulting role in previous CTI modernization or migration projects and must be confident working with both technical teams and business stakeholders. Required Experience: Minimum 7 years total experience in contact center / CTI space 3+ years of hands-on experience with Amazon Connect Proven experience working in a consulting role for CTI transformation projects Strong knowledge of Amazon Connect features: contact flows, routing, queues, agent setup Experience integrating Amazon Connect with CRMs like Salesforce or Zendesk Good understanding of AWS services: Lambda, DynamoDB, S3, CloudWatch Basic scripting with Node.js or Python Experience in building or enhancing IVRs using Amazon Lex Comfortable working independently in a client-facing environment Nice to Have: Exposure to Cisco, Avaya, Genesys (legacy CTI systems) AWS certification Knowledge of SIP, VoIP, or WebRTC Experience with Amazon Connect Tasks, Contact Lens, Wisdom Responsibilities: Lead the setup and configuration of Amazon Connect environments Work with business teams to gather requirements and translate them into technical designs Build backend integrations using AWS Lambda and REST APIs Integrate Amazon Connect with CRM and support systems Support user testing, deployment, and documentation Troubleshoot issues and improve existing contact flows
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Amazon CTI Consultant
4 days ago
bangalore, India Milestone Technologies, Inc. Full timeWe are hiring an Amazon Connect Consultant to work on a cloud contact center transformation for one of our major fintech clients. This role requires strong hands-on experience with Amazon Connect and a solid background in CTI consulting.The ideal candidate should have played a consulting role in previous CTI modernization or migration projects and must be...
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Client Solutions Manager, Amazon
2 weeks ago
Bangalore, Karnataka, India Amazon Full timeDESCRIPTION If you re obsessed with being a part of digital advertising that informs instead of interrupts that helps customers advertisers deliver great products and brands not just impressions and that empowers customers to be decisive rather than distract them - then we want you to come join us and make advertising even better Amazon Advertising operates...
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Salesforce Administrator/CTI
1 week ago
bangalore, India Numeric Technologies Full timeCompany: Numeric TechnologiesCompany Website: https://numerictech.comType: Permanent with Numeric TechnologiesNumeric, incorporated in 1996 is a worldwide Business & Information Technology, Consultingand Services company. Headquartered in Chicago, IL with additional offices in Miami, Silicon Valley, Luxembourg, UK as well as delivery centers in India...
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Salesforce Administrator/CTI
1 week ago
bangalore, India Numeric Technologies Full timeCompany: Numeric Technologies Company Website: Type: Permanent with Numeric Technologies Numeric, incorporated in 1996 is a worldwide Business & Information Technology, Consultingand Services company. Headquartered in Chicago, IL with additional offices in Miami, Silicon Valley, Luxembourg, UK as well as delivery centers in India...
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Bangalore, Karnataka, India Amazon Full timeDESCRIPTION The Amazon Advertising operates at the intersection of Advertising and e-Commerce and offers advertisers a rich array of innovative advertising solutions across Amazon in These solutions help businesses build brand awareness increase product sales and more As a recognized and experienced expert in this fast-growing business you will take...
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Solution Architect
17 hours ago
Bangalore, Karnataka, India Amazon Full timeDescription Amazon Ads is one of the fastest-growing businesses within Amazon and has become a major driver of worldwide profitability We strive to help shoppers in their buying journey by showing them relevant ads that empower them to make informed buying decisions We help our advertisers i e suppliers on Amazon promote their products tell their brand story...
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Manager, Vendor Consultant
17 hours ago
Bangalore, Karnataka, India Amazon Full timeDESCRIPTION About Amazon com Amazon com strives to be Earth s most customer-centric company where people can find and discover virtually anything they want to buy online By giving customers more of what they want - low prices vast selection and convenience - Amazon com continues to grow and evolve as a world-class e-commerce platform Amazon s evolution from...
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Manager, Vendor Consultant, Avs-nop
17 hours ago
Bangalore, Karnataka, India Amazon Full timeDESCRIPTION About Amazon com Amazon com strives to be Earth s most customer-centric company where people can find and discover virtually anything they want to buy online By giving customers more of what they want - low prices vast selection and convenience - Amazon com continues to grow and evolve as a world-class e-commerce platform Amazon s evolution from...
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Vendor Consultant, Italian, AVS-NOP
1 week ago
bangalore, India Amazon Full timeAmazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon.Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service...
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Vendor Consultant, Italian, AVS-NOP
7 days ago
bangalore, India Amazon Full timeAmazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon.Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service...
