Monitoring Specialist

1 week ago


Aurangābad, India beBeeMonitoring Full time

Job Title: Monitoring ExpertWe are seeking a skilled Monitoring Specialist to join our team.The ideal candidate will be responsible for tracking, analyzing, and reporting on online content and conversations across digital and social platforms. This role requires a keen understanding of digital trends, sentiment analysis, and the ability to extract relevant insights from large data sets.Key responsibilities include:Monitoring social media platforms, blogs, forums, review sites, and other digital channels for brand and related content.Tracking conversations and brand mentions using ORM monitoring and listening tools.Identifying actionable queries and engaging or escalating using Social CRM tools.Flagging high-risk mentions or trends to relevant internal teams in line with SOPs and crisis protocols.To succeed in this role, you will need:Hands-on experience with social listening and ORM tools such as Sprinklr, Brandwatch, Talkwalker, or equivalent.Familiarity with Social CRM platforms and analytics dashboards.Strong analytical skills and a deep understanding of digital trends and sentiment analysis.This is a challenging yet rewarding opportunity for a motivated individual who is passionate about staying up-to-date with the latest digital trends and technologies. If you have a strong work ethic and a desire to learn and grow with our company, we encourage you to apply.Required Skills: Social Listening, ORM, Analytics, Digital Trends, Sentiment Analysis.



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