Advisor, Product Management

Location: Pune, Bangalore, Noida

Experience range: 9 to 13 Years

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

At Fiserv, you'll find a collaborative environment that values partnership and flexibility. Our rare combination of expertise and innovative spirit helps us deliver the most comprehensive financial solutions to banks and businesses worldwide. We're helping more businesses move money faster and more easily than ever before. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

About our Business Unit:

Core Account Processing Solutions delivers technology products and services for community, regional and large financial institutions, whether they process in-house or through an outsourced service center. This group is responsible for product management and development, service delivery and client support related to the Fiserv bank platforms – Premier, Precision, Cleartouch, DNA and Signature. Each comprehensive suite helps clients improve customer service and streamline back-office operations by providing mission-critical banking functionality while also serving as a delivery channel for an array of other advanced, value-adding Fiserv solutions.

What does a great Product Manager Advisor II – Open Banking do?

Fiserv is looking for an experienced Product Manager Advisor II – Open Banking, whose primary responsibility will be executing on the go-to-market of digital integrations with an Open API platform, API/APP marketplace and developer portal ecosystems to co-innovate with Fintechs, Financial institutions, prospects and key internal stakeholders to create value for our clients. This role is a hybrid between digital integrations platforms, marketplace technology, open APIs and product. You will be part of a team working at the intersection of traditional finance and the disruptive world of building new embedded banking which is also evolving into Gen AI-based self-service interactions. Qualified candidates will be responsible for creating & maintaining a new digital fintech API marketplace ecosystem to open distribution channels to support businesses, create new go to market business models facilitating the secure and easy exchange of information between financial institutions and innovative Fintechs, software providers and other service providers and can expect a fun and challenging results-driven position where they can both contribute and learn. You will work with the Product Marketing, Product Development & Implementations, Operations, Consulting partners/teams, cross-functional business units to translate digital marketplace product features into user stories for development, the product marketing, and sales teams to articulate differentiation and key messages for the marketplace features and products, and to act as a thought leader on integrated & open notifications in the industry.

The Product Manager Advisor II - Open Banking will have the ability to

• Shape the future of Digital Open Ecosystems at Fiserv through data-driven market insights, analysis, definition, and communication and help bring a vision to fruition
• Collaborate with Fiserv clients that include Financial Institutions & Fintechs and translate their product strategies to features and functional requirements on the roadmap for our Open API Platforms and Products using REST APIs
• Influence technology decisions for digital fintech Open API collaboration & marketplaces
• Be a product leader of integrated developer portals & marketplace business models and competitive landscape by conducting market research and customer discovery, clearly defining problem statements, use cases and opportunities, and defining competitively differentiated feature sets
• Understand the Open API ecosystem and be willing to create Gen AI based self service capabilities as it applies to Fintech and Financial Institution collaborations
• Demonstrate the ability to enable the go-to-market needs for open banking marketplaces, creating, and manage a goal-based product roadmap, and launching products along with Product Strategy, Marketing, Sales, and Customer Success leadership
• Identify competitive and alternative offerings, perform analysis of a potential market opportunity to provide a basis for investment and develop a strategy for winning in market
• Monitor and analyze key performance indicators to determine how well the Open API ecosystems & marketplace is performing
• Ensure that all departments are prepared for new product releases, documentation and all artifacts are completed to launch the product externally for general availability
• Deliver products information to qualified buyers in support of existing sales efforts
• Collaborate, connect and follow up with Fintech partners to enable their apps for go to market

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Partner with the API design & development teams to deepen understanding of target user needs and develop a user & use case focused product
• Provide Program management across multiple teams including Product Development, Dev Ops, QA, datacenter-cloud providers, and consulting partners
• Communicate product vision and customer voice to Software Engineering, Implementations, and key stakeholders, to define product features and enhancements, while managing trade-offs to iterate, deliver and scale customer value
• Analyze data, change requests, enhancements from a variety of sources to answer product or operational related questions and incorporate the analysis into future decision-making & prioritization processes for product development, implementation and operation teams
• Work with Global Sourcing to identity key partners for technology and sales distribution channels and product requirements for those partners
• Serve as the market advocate with the ability to compellingly communicate how the product vision meets market needs across the company

Basic Qualifications for Consideration:

Education:

• Bachelor’s degree in engineering or computer science
• 5+ years of equivalent work experience in a technology, consulting, or Cloud-SaaS organization

Job-Related Experience:

• 5+ years of experience in Product Management or related Banking Competency
• Demonstrated 5+ years of product experience with digital banking experiences
• Strong communication and presentation skills to interact at all levels of the clients from C-level to technical and operation levels
• Solid thought leadership and ability to influence others through collaborative efforts
• Experience in creating release schedules, ideas, features, roadmaps and prioritization that support product release strategies
• Shown success in effectively leading products through key stages of the lifecycle
• Strong analytical skills and ability to build consensus amongst technology, business analysis and project management teams
• Demonstrated Experience with e-commerce marketplace software: Adobe Commerce Cloud – Magento and related solutions
• Demonstrated knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability)
• Proven ability to understand complex banking and technical concepts and make balanced judgments when faced with trade-off
• An ability to quickly establish credibility and rapport with a broad set of constituencies.
• Strong results orientation with demonstrated track record of success
• Endeavor to engage at the client level (Financial Institution and Fintech)
• Strong communication and presentation skills to interact at all levels of the clients from C-level to public, technical and operation levels
• Ability to excel in dynamic, fast-paced environment

Preferred Qualifications:

• 5+ years of experience working in the banking industry is preferred
• 5+ years of Fintech and partnership management experience a plus
• Background in developing applications for financial services industry a plus
• 5+ years of experience with Multiple cloud computing platforms: Microsoft Azure, Amazon AWS, Docker, Kubernetes, and related areas.
• Strong working knowledge of Excel, PowerPoint, Git, Swagger, XML Tool, Postman, Visio, JIRA, Confluence, AHA
• Strong understanding of network architecture and application development methodologies
• Strong understanding of SOA, object-oriented analysis and design, and/or client/server systems
• Experience as a team lead, working within an Agile Delivery Framework to manage prioritization and client escalations

Travel required: Domestic travel as needed, up to at least 20% of the time

LOCATION

This role is eligible to be performed at Fiserv Locations in Bengaluru (India), Pune (India) or Noida (India)