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Branch Manager

2 months ago

tamil nadu, India HDB Financial Services Ltd. Full time

Role : Branch In-Charge
Vertical : Rural
Experience : 6-8 years
Location : Mettupalayam (Tamil Nadu)

Job Role :

Profitability Management - Maintaining & optimizing profitability for the branch .
Target setting & management – Monitoring branch targets in numbers & volumes .
Portfolio quality management - through superior underwriting, working closely with collections.
Cost management – managing all branch operating costs including cost of acquisition, operations etc.
People management – Motivating team, handling HR & administration function of the branch.
Customer experience management - Ensuring superior customer experience and handling customer service in termsof collections, pre closures & service issues business.
Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds.
Monitor individual performance of each employee, continuously work to maximize productivity People Management.

Key Responsibilities :

Ability to plan & execute targets for all products.
Ability to create professional work culture that encourages enthusiasm and team spirit.
Ability to manage and implement change by taking complete ownership.