Information Technology Support Engineer
4 days ago
Position: Software Engineer/ IT Support Engineer – Clinical ResearchDepartment: IT / Research TechnologyLocation: Indiranagar, BangaloreEmployment Type: Full-time/ ConsultantExperience: 2-4 yearsJob SummaryWe are seeking a Software Engineer / IT Support Engineer to support technology systems used in clinical research and pharmacovigilance operations. The role involves managing secure IT infrastructure, supporting validated systems, and ensuring compliance with clinical research regulatory requirements. The candidate will work closely with research, data management, and quality teams to ensure systems operate smoothly, securely, and in line with GAMP 5 and other industry standards.Key ResponsibilitiesSet up, monitor, and maintain secure VPN connections and access to clinical research platforms.Support cybersecurity activities including user creation, access management, security checks, and patch updates in line with data protection and regulatory needs.Assist with cloud environment maintenance (Microsoft Azure or similar), especially for research data applications.Install, configure, and manage Microsoft Office 365 Enterprise tools (Outlook, SharePoint, Teams) used by clinical and research teams.Provide technical support for clinical systems such as CTMS, eTMF, EDC, Lab systems, or other validated tools (training can be provided).Ensure compliance with GAMP 5 guidelines, data integrity principles (ALCOA+), and basic understanding of 21 CFR Part 11 for computerized systems.Support system validation activities such as user access mapping, change control documentation, and periodic review support.Coordinate with IT, QA, and research data teams to ensure that clinical research data is securely stored, backed up, and protected at all times.Troubleshoot software, hardware, and connectivity issues impacting clinical operations.QualificationsBachelor’s degree or diploma in Computer Science, IT, or related field.2–4 years of experience in IT support, software setup, system administration, or supporting cloud-based systems.Basic understanding of clinical research operations or willingness to learn (CRO/Pharma experience preferred).Knowledge of VPN setup, cloud infrastructure, and cybersecurity practices.Experience managing Microsoft Office 365 Enterprise and user administration.Familiarity with GAMP 5, computerized system lifecycle, or regulated environments (preferred).Awareness of 21 CFR Part 11 and data integrity principles is an added advantage.Strong problem-solving, communication, and documentation skills.High attention to detail and ability to follow clinical data protection protocols.
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Information Technology Support Engineer
3 days ago
Bangalore, India MS CLINICAL RESEARCH Full timePosition: Software Engineer/ IT Support Engineer – Clinical Research Department: IT / Research Technology Location: Indiranagar, Bangalore Employment Type: Full-time/ Consultant Experience : 2-4 years Job Summary We are looking for a Software Engineer to support our clinical research systems and data operations. The role involves managing secure networks,...
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Information Technology Support Engineer
2 weeks ago
bangalore district, India MS CLINICAL RESEARCH Full timePosition: Software Engineer/ IT Support Engineer – Clinical Research Department: IT / Research Technology Location: Indiranagar, Bangalore Employment Type: Full-time/ Consultant Experience : 2-4 years Job Summary We are looking for a Software Engineer to support our clinical research systems and data operations. The role involves managing secure networks,...
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Information Technology Support Engineer
2 weeks ago
bangalore, India Applicantz Full timeTHIS IS A 6 MONTHS CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADERS.Location: Pune Shift: General (IST Hours)Experience: 5+ years overall experienceWe are seeking an experienced IT Support Engineer to join our client’s global technology team. The role involves providing advanced technical support to employees, ensuring smooth daily...
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Information Technology Support Engineer
4 days ago
bangalore, India MS CLINICAL RESEARCH Full timePosition: Software Engineer/ IT Support Engineer – Clinical Research Department: IT / Research Technology Location: Indiranagar, Bangalore Employment Type: Full-time/ Consultant Experience : 2-4 years Job Summary We are seeking a Software Engineer / IT Support Engineer to support technology systems used in clinical research and pharmacovigilance...
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Information Technology Support Engineer
3 days ago
Bangalore, India MS CLINICAL RESEARCH Full timePosition: Software Engineer/ IT Support Engineer – Clinical Research Department: IT / Research Technology Location: Indiranagar, Bangalore Employment Type: Full-time/ Consultant Experience : 2-4 years Job Summary We are seeking a Software Engineer / IT Support Engineer to support technology systems used in clinical research and pharmacovigilance...
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Information Technology Application Support
3 days ago
Bangalore, India Sonata Software Full timeAbout the Company In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven...
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Information Technology Support Specialist
3 days ago
bangalore, India Recro Full timeSummary: The Lead IT Support Engineer delivers effective support to users, partners, and key stakeholders in a timely, professional, and customer-oriented demeanor. The Lead IT support Engineer will serve as the primary point for incoming support inquiries and ensure the reliability and operation of various end-user computing systems. This person will...
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Information Technology Support Specialist
3 days ago
bangalore, India Recro Full timeSummary:The Lead IT Support Engineer delivers effective support to users, partners, and key stakeholders in a timely, professional, and customer-oriented demeanor. The Lead IT support Engineer will serve as the primary point for incoming support inquiries and ensure the reliability and operation of various end-user computing systems. This person will...
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Information Technology Application Support
5 days ago
bangalore, India Sonata Software Full timeAbout the CompanyIn today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth...
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Information Technology Application Support
3 days ago
bangalore district, India Sonata Software Full timeAbout the Company In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven...
