Cybersecurity Operations Manager

3 days ago

rajkot, India beBeeCybersecurity Full time

Job SummaryThe ideal candidate will serve as a Security Operation Delivery Manager, overseeing cybersecurity operations delivery with the goal of achieving service excellence and driving performance through data insights and stakeholder engagement.This role requires strong knowledge of cyber operations workflows, influencing capabilities, and relevant technical expertise.Lead day-to-day cybersecurity operations across multiple technology domains to ensure smooth delivery.Ensure adherence to SLAs contractual deliverables and service quality targets consistently.Collaborate with technology leads and factory model teams across SOC/SIEM Email Security IAM Cloud and Network Security.Manage specialized tools and platforms such as Azure Sentinel Flare Cybel Angel Qualys Anomali and MDO.Conduct daily stand-ups to maintain operational control visibility and alignment.Drive service improvement and automation initiatives to enhance efficiency and reduce manual effort.Act as a trusted advisor to customer leadership providing recommendations based on best practices and operational insights.Monitor and manage incidents problems and change requests within defined scope and timelines.Analyze operational metrics and KPIs translating data into actionable insights for stakeholders and clients.Ensure timely and accurate reporting aligned with contractual terms and governance standards.Handle escalations effectively support scope changes and ensure compliance with audit and governance frameworks.Manage team availability shift rosters and performance dashboards guiding delivery teams to align with customer expectations.Your ProfileTo be successful in this role, you should have:At least 12 years of experience in cybersecurity operations with 3–5 years in a managerial or delivery role.A strong understanding of cybersecurity operations and service delivery.The ability to interpret operational data and drive performance through storytelling.Certifications such as CISSP CISM ITIL PMP are preferred.Gravitas and influencing skills to engage internal stakeholders and clients effectively.Broad knowledge across cybersecurity domains with deep technical expertise not required.Excellent communication and stakeholder management skills.

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