Digital Adoption Platform Leadership Role

3 days ago

anand, India beBeeDigitalAdoption Full time

Digital Adoption Platform Leadership OpportunityWe are seeking a seasoned Digital Adoption Platform (DAP) expert to lead our Training as a Service (TaaS) consulting team.In this key leadership and client-facing role, you will coach and mentor a team of DAP specialists while also partnering with enterprise clients to shape, design, and execute their digital adoption strategies.You'll bring both thought leadership and delivery oversight, ensuring clients unlock the full value of their DAP investments. Key responsibilities include leading a team of Instructional Designers and DAP Content Developers, providing coaching, feedback, and career development guidance, fostering a culture of innovation, quality, and continuous improvement, and overseeing workload, prioritization, and performance.As a trusted advisor, you will guide enterprise clients on their DAP vision, roadmap, and governance approach. You will facilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignment. You will translate client business needs into actionable DAP strategies and scalable adoption frameworks.Additionally, you will provide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applications, ensure solutions align with client adoption goals, and integrate seamlessly into their digital ecosystems. You will review and guide solution design, ensuring user-centric and outcome-focused approaches.The ideal candidate will have a bachelor's degree in Instructional Design, Information Technology, or related field, 8+ years of experience in DAP design, development, or implementation, and 3–5 years of experience in leading consulting teams, coaching talent, and managing client-facing projects.Project Management: Strong background in project management methodologies (Agile and/or Waterfall)DAP Delivery Consultant Certification: WalkMe Delivery Consultant certification preferredTech Savvy: Experience with complementary tools (e.g., SAP Enable Now, Salesforce, ServiceNow) is a plus

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