Integration Engineer

About Sutra AI

Sutra AI is a groundbreaking AI business transformation platform designed specifically for Business Builders . Unlike platforms built for AI developers or enterprises with deep pockets, Sutra AI delivers immediate business results for mid-market businesses without requiring AI expertise .

Developed over 3 years, Sutra AI is a patent-pending “Data to Value” AI SaaS platform that helps businesses identify and execute AI use cases to enhance:

• Operational efficiency
• Customer experience
• Revenue growth
• Profitability
• Innovation
• Risk reduction

We are on a mission to empower businesses with AI that works for them, not the other way around.

Position Overview

We are seeking an experienced Integration Engineer – AX/AIF Specialist to join our AI Solutions Delivery team . This role will focus on Microsoft Dynamics AX 2009 Application Integration Framework (AIF) implementations, ensuring seamless integrations between Sutra AI’s platform, customer ERP systems, and third-party applications.

Your work will directly influence Time-to-Value (TTV) and overall customer success outcomes .

Key Responsibilities

1. Primary Integration Development (40%)

• Design, develop, and implement AIF-based integrations between AX 2009 and external systems (AI platforms, POS, 3rd-party apps).
• Configure and customize AIF document services (Customer, Sales Order, Inventory) and build custom services when needed.
• Implement both synchronous (web service) and asynchronous (file-based, MSMQ) integration patterns.
• Create transformation pipelines for complex data mapping and logic.
• Optimize integration performance (bulk processing, caching, query optimization).

2. Technical Implementation (25%)

• Configure AIF infrastructure (endpoints, channels, transport adapters, batch jobs).
• Implement secure integration with authentication/authorization.
• Develop custom X++ code for business logic and validation.
• Build reusable integration components and frameworks.
• Ensure resilient integrations with retry logic, error handling, and circuit breaker patterns.

3. Customer Project Delivery (20%)

• Collaborate with Solution Architects to translate requirements into integration specs.
• Lead technical workshops with customer teams.
• Support Agile/sprint delivery methodology, aligning milestones with project timelines.
• Work directly with customers during implementation and go-live.
• Provide technical expertise during presales scoping.

4. Testing & Quality Assurance (10%)

• Develop and execute test cases (positive, negative, edge scenarios).
• Conduct unit, integration, UAT, and performance testing.
• Validate data integrity and accuracy.
• Leverage automated testing tools (SoapUI, Postman).

5. Documentation & Support (5%)

• Prepare integration specs, API docs, deployment guides, and runbooks.
• Provide troubleshooting documentation and support knowledge transfer.
• Maintain architecture diagrams and best practices.

Required Technical Skills

Core AX/AIF Expertise

• 3+ years of hands-on AX 2009 AIF development/configuration.
• Strong understanding of AIF service layer and transformation pipelines.
• Proficiency in X++ customizations.
• Experience with synchronous (WCF/SOAP) and asynchronous (File/MSMQ) integrations.
• Knowledge of AX security and RBAC.

Integration Technologies

• Web Services: SOAP, REST, WCF, XML, XSD, WSDL.
• Protocols: FTP/SFTP, MSMQ.
• Tools: SoapUI, Postman, Fiddler, Visual Studio.
• Scripting: PowerShell, C#/.NET.

Development & Data Management

• Strong SQL and query optimization.
• Experience with ETL concepts, data mapping, cleansing, and transformation.
• Familiarity with enterprise integration patterns (EIP).
• Batch processing and job scheduling.

Preferred Qualifications

• Experience with Microsoft BizTalk Server, MuleSoft, or Azure Logic Apps.
• Familiarity with AI/ML integration patterns and API consumption.
• Cloud integration (Azure, AWS) and PowerBI/reporting integration.
• ERP exposure beyond AX (D365, SAP, Oracle).
• Industry experience in restaurant, retail, manufacturing, or supply chain integrations.
• Certifications: Dynamics, Azure Integration, MuleSoft Developer (nice to have).

Soft Skills & Competencies

• Excellent verbal & written communication.
• Ability to explain technical concepts in business terms.
• Strong troubleshooting, debugging, and problem-solving mindset.
• Agile/sprint delivery experience.
• Customer-focused with professionalism under pressure.
• Strong collaboration across cross-functional teams.

Education & Experience

• Minimum: Bachelor’s degree in CS/IT/Engineering (or equivalent practical experience).
• Preferred: Master’s degree or relevant certifications.
• 3–5 years of integration experience (2+ years in AX AIF).
• Track record of delivering enterprise integrations.

Performance Metrics & KPIs

• On-time delivery of integration milestones.
• Integration development velocity and quality.
• System uptime, reliability, and performance benchmarks.
• Customer satisfaction (CSAT) and successful go-lives.
• Contribution to reusable components, documentation, and best practices.

Work Environment & Conditions

• Location: Remote (Bhopal preferred).
• Arrangement: Hybrid flexibility; occasional on-call support.
• Team Structure: Work in delivery pods with Solution Architects, AI/ML Specialists, and Customer Success Engineers.
• Collaboration: Cross-time-zone and global team environment.

Application Requirements

Must submit (if shortlisted):

• Updated resume highlighting AX/AIF experience.
• Cover letter describing interest in AI-driven integration.
• Portfolio/case studies of prior integrations.
• References from previous projects.

Nice to have:

• GitHub/code samples.
• Blog posts, technical articles.
• Certifications, architecture diagrams.