Clinical Trials Domain Specialist

5 days ago


kanpur, India beBeeTechnical Full time

Job DescriptionThis role demands exceptional communication skills and a profound understanding of the clinical trials domain. The ability to diagnose and resolve Client specific technical issues, assist with case escalations from level One & Two support staff, facilitate client projects moving from project to production environment, and train clients & staff.Serve as a subject matter expert for identifying and resolving complex application problems, performance bottlenecks, and data integrity concerns. Outstanding analytical and diagnostic skills with a systematic approach to root cause analysis and intricate problem-solving.Ability to translate technical insights into clear, concise, and actionable recommendations. Perform discovery with customers whenever feasible, following up on all issues in a timely manner and maintaining high levels of customer satisfaction.



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