Senior Digital Transformation Specialist

1 week ago

thiruvananthapuram, India beBeeDigitalAdoption Full time

Job OverviewWe are seeking an experienced Digital Adoption Platform (DAP) Manager to lead our Training as a Service (TaaS) consulting team. This dual leadership and client-facing role involves coaching, mentoring, and developing a team of DAP specialists while partnering with enterprise clients to shape, design, and execute their digital adoption strategies.Key Responsibilities:Lead and mentor a team of Instructional Designers and DAP Content Developers.Provide coaching, feedback, and career development guidance to build team capability and confidence.Foster a culture of innovation, quality, and continuous improvement.Oversee workload, prioritization, and performance, ensuring client deliverables meet the highest standards.Client Strategy & Partnership:Act as a trusted advisor, guiding enterprise clients on their DAP vision, roadmap, and governance approach.Facilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignment.Translate client business needs into actionable DAP strategies and scalable adoption frameworks.Build strong, long-term relationships with client leadership teams.Solution Design & Delivery Oversight:Provide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applications.Ensure solutions align with client adoption goals and integrate seamlessly into their digital ecosystems.Review and guide solution design, ensuring user-centric and outcome-focused approaches.Partner with project managers to monitor progress, risks, and outcomes.Thought Leadership & Evangelism:Evangelize best practices for digital adoption for our clients.Stay current on DAP innovations and advise clients on emerging trends.Mentor junior consultants and developers on consulting skills as well as technical best practices.Build a team of DAP Consultants.

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