Audio Visual Support Specialist

1 week ago

mumbai, India beBeeCommunication Full time

Audio Visual Technician Job DescriptionProvide technical support for clients with end goal of restoring functionality to client assets while delivering world-class customer service experience.Maintain a positive, empathetic, and professional attitude towards customers.Ensure customers receive prompt and efficient technical support of ProAV, Video Conferencing, and Unified Communication solutions.Key Responsibilities:Meet or exceed all client Service Level Agreement terms and conditions.Develop core technical competency across key monitoring platforms and devices.Respond promptly to customer inquiries and document interactions.Participate in prescribed training curricula.Keep certifications updated (as applicable).

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