EC-Council | Enrollment Advisor | mumbai
1 month ago
EC-Council is hiring
Job title -Enrollment Advisor
Location: Mumbai & On-site working
About us:
EC-Council (www.eccouncil.org) is the world’s largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 380,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide
www.eccouncil.org
About the position:
The Enrollment Advisor position offers a rewarding career in the highly growing field of Cyber security education. Technology is advancing much faster than professionals can secure it and the skill gap is growing. The Enrollment Advisor is the first line of support and guidance for students and has a direct and significant ability to impact and influence the lives of aspiring students, their families, and the communities in which they live. The Enrollment Advisor is a key member of the student-centered support model that begins with attracting, enrolling, and setting the stage for the success of our students.
Job responsibilities are-
· Act as first point of contact for prospective students considering enrollment
· Engage prospective students via telephone, email, click to chat and text messaging about their future with the goal of enrollment
· Demonstrate sensitivity and ability to effectively relate to and work with prospective students from diverse backgrounds and experiences.
· Conduct conversations with prospective students to assess needs, showcase the benefits of an EC-Council's cybersecurity certification programs, and facilitate enrollment.
· Mentor students from the application process through enrollment
· Demonstrate a high level of product/program knowledge thereby meeting specific student recruitment goals.
· Manage and update computerized prospective student database, application paperwork, and follow-up documentation.
· Maintain accurate knowledge of the University’s programs, student services, and area colleges.
· Create relationships that lead to growth opportunities through engaging local high schools, businesses, and other members of the communities we serve.
· Work effectively with co-workers as part of the student services team to ensure each student’s experience with the University is professional, service-focused, and productive.
· Support and contribute to EC-Council ’s commitment to diversity and inclusion.
Required skills, education and experience-
· Bachelor’s degree or equivalent
· Minimum 5-10 years’ experience in Student Recruiting, Admissions & Enrollment advising, or related field.
· At least 4-5 years of consultative sales or customer service guiding individuals from thinking to doing using superior interpersonal skills and ethical approach. Experience working with clients/customers representing multiple stages of life and diverse backgrounds/experiences.
· Proven ability to achieve goals, influence others, and meet deadlines.
Candidates available to join at short notice are preferred.
Additional Information:
We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status and we do not discriminate on the basis of such characteristics or on the basis of any other status that is protected by the laws or regulations in the locations where we work.
EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need reasonable accommodation to complete the process, please contact us at ecchr@eccouncil.org and let us know how we may assist you.
To be eligible to apply for this job, you must be able provide proof that you are either a citizen of the country or have legal authorization to work in the country where this job is posted and must be residing in the same country.
Our Privacy Policy outlines how we collect, use, and protect your personal data during the recruitment process. Please review it to understand our practices: EC-Council Privacy policy
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