Advanced Technical Solution Specialist

7 days ago

thoothukudi, India beBeeTechnical Full time

Senior Application Support EngineerAbout UsWe are champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances.We are hard at work building the tools to make it happen.The product engineering team owns the software, infrastructure and customer experience that enables more than 85,000 Australian businesses to accept payments and access the financial services they need to run their businesses.As a Senior Application Support Engineer you will be a leading member of the team that shapes and owns our commitment to excellent and highly available service delivery.You'll be responsible for delivering projects that improve the service delivery of our Application Support team, including hands-on service delivery, triage, investigation and resolution of complex technical issues, and communication with partner teams.Key Responsibilities:Deliver projects that enhance service delivery of our Application Support team.Provide hands-on service delivery, triage, investigation and resolution of complex technical issues.Communicate effectively with partner teams.Technical Requirements:Strong technical background.Excellent troubleshooting and analytical skills.Experience with AWS services, SQL, release management toolset, and service reporting tools.Familiarity with Hubspot, Jira, Datadog, and Sentry is appreciated but not required.What We Offer:Our team is passionate about payment and tech industry, we bring together a global team of professionals. With an exciting roadmap of innovative new products under development, we are building a high performing team to take on outdated banking solutions.

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