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Program Coordinator

2 weeks ago

chennai, India Cleantech Industry Resources Full time

PROGRAM COORDINATOR


Who We Are?

Cleantech Industry Resources accelerates United States solar, battery storage and EV projects by providing turnkey development as a service including 100% internal systems engineering. The company deploys a leading team that spun out of the largest solar power producer in the world. This team operates within a sophisticated suite of software to support projects from land origination, through to commercial operation.


Location

Chennai


What We Offer

  • Opportunity to join a top-notch, collaborative team of professionals
  • Fantastic team environment and collaborative culture
  • Professional development opportunities to grow into an industry leader
  • Medical Insurance for the employee and family
  • Spot Recognition bonus for exceptional performance
  • Long Term Incentive policy
  • Regular team outings, events, and activities to foster a positive work environment


Our Commitment to Diversity

At CIR, we are dedicated to nurturing a diverse and equitable workforce that truly reflects our community. We deeply value each person’s unique perspective, skills, and experiences. CIR embraces all individuals, regardless of race, religion, sexual orientation, gender identity, age, or nationality. We are steadfast in our commitment to fostering a just and inclusive world through intentional policies and actions. Your individuality enriches our collective strength, and we strive to ensure everyone feels respected, valued, and empowered.


Position Summary

The Program Coordinator is responsible for planning, executing, and overseeing the smooth implementation of projects and programs within the organization. This role combines program management expertise with customer success strategies, requiring strong organizational skills, effective communication, and the ability to manage multiple tasks. By fostering strong relationships with stakeholders and acting as a liaison, the Program Coordinator ensures program goals align with organizational objectives while driving customer satisfaction and delivering a seamless and valuable experience for all participants.


Core Responsibilities

Project/Task/Program Planning and Execution

  • Prepare project/task scope and deliverables and communicate with customer and internal stakeholders.
  • Collaborate with cross-functional teams to define project scope, goals, and deliverables.
  • Coordinate project/task/program activities to ensure alignment with organizational objectives and customer expectations.
  • Adapt project plans based on evolving market conditions and challenges specific to the solar sector.

Stakeholder Coordination and Communication

  • Act as a liaison between internal teams, clients, and 3rd party vendors.
  • Communicate project/task updates, progress, and challenges to stakeholders, ensuring transparency and alignment.
  • Foster strong relationships with clients, suppliers, and industry partners to enhance collaboration.

Resource Management

  • Allocate resources, tasks, and responsibilities across cross functional teams effectively by collaborating with the functional heads.

Risk Management

  • Identify and manage project/task risks, issues, and constraints, developing mitigation strategies.
  • Communicate project/task risks with customers and stakeholders effectively with mitigation strategies.

Technical Collaboration

  • Work closely with engineering teams to ensure technical feasibility and alignment with project goals.
  • Oversee quality assurance and quality control measures to meet industry standards.

Monitoring and Reporting

  • Track project/task progress, hours, and timelines; collaborate and implement corrective actions as necessary.
  • Conduct regular project meetings, reviews, and status reports for internal and external stakeholders.
  • Maintain accurate project documentation and records for future reference and reconciliation.
  • Monitor program milestones against established KPIs such as timeline adherence, budget efficiency, and customer satisfaction.

Customer Success and Team Leadership

  • Ensure customer satisfaction by delivering seamless project/task execution and value-driven outcomes.
  • Foster a positive team environment that promotes collaboration, performance, and innovation.
  • Gather customer feedback to inform program improvements and proactively manage customer relationships to ensure high satisfaction and retention.

Process Improvement and Innovation

  • Continuously seek opportunities to improve processes, workflows, and project outcomes.
  • Stay updated on the latest tools, software, and techniques in project and program management.
  • Stay updated on solar industry trends, technologies, and regulatory changes to optimize program execution.
  • Focus on innovative approaches like adopting AI/ML tools for project predictions or using advanced analytics for resource optimization.

Decision-Making

  • Demonstrate effective problem-solving skills and decision-making abilities under pressure.
  • Use exceptional communication skills to align cross-functional teams and resolve conflicts effectively.

Customer Success and Team Leadership

  • Ensure program participants receive timely and effective communication, enhancing their overall experience.
  • Regularly solicit feedback to understand participant needs and incorporate insights into future project planning.
  • Foster long-term relationships with clients by delivering high-value solutions and maintaining continuous engagement.


Education Requirements

  • Bachelor's/master's in electrical engineering


Technical Skills and Experience

Software Proficiency:

  • CRM tools
  • MS Office
  • MS Projects
  • AutoCAD
  • Helioscope
  • PVsyst

Project Management:

  • Experience in managing design projects from conception to implementation
  • Ability to coordinate with other engineers and stakeholders

Renewable Energy Systems:

  • Understanding of solar energy systems and their integration into existing infrastructure


Experience

4+ years of experience in project coordination, with a focus on solar energy projects.


Psychosocial Skills /Human Skills/Behavioural Skills

  • Strong analytical, organizational, and problem-solving skills.
  • Management experience a plus.
  • Entrepreneurial mindset with the ability to take ideas and run with them from concept to conclusion.
  • Technical understanding of clean energy business processes
  • Exceptional verbal and writing communication skills with superiors, peers, partners, and other stakeholders.
  • Excellent interpersonal skills while managing multiple priorities in a fast-paced and ever-changing environment.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical demands of this job require an individual to be able to work at a computer for most of the day, be able to participate in conference calls and travel to team retreats on a time-to-time basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Work Conditions

The work environment is usually quiet (normal city traffic noises are common), a blend of artificial and natural light, temperate and generally supports a collaborative work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Equal Opportunity Employer

At Cleantech Industry Resources, we embrace diversity and uphold a strong dedication to establishing an all-encompassing atmosphere for both our staff and associates. Our choices in employment are free from any bias related to race, creed, nationality, ethnicity, gender, sexual orientation, gender identity, gender expression, age, physical limitations, veteran status, or any other legally safeguarded attributes.

Being an integral part of Cleantech Industry Resources means you can expect to be immersed in a realm of professional possibilities within a culture that nurtures teamwork, adaptability, and the embracing of all.