Quality Assurance Expert

2 days ago

vellore, India beBeeQuality Full time

We're looking for an experienced Quality Assurance Specialist to enhance our delivery quality and provide first-level technical support to our users.This role is at the intersection of QA, product, support, and development, requiring strong communication, organisational skills, and a deep understanding of WordPress and agile methodologies.Review User Stories, Acceptance Criteria, and Definition of Done before development begins.Perform manual testing of features, bug fixes, and new releases on staging environments.Validate behavior, UX, performance, and regression checks across devices.Identify, reproduce, and document bugs clearly in our project management tool.Ensure all stories meet the DoD before they move to 'Ready for Release'.Closely collaborate with PMs, POs, Developers, and the Scrum Master to ensure clarity and alignment.Participate in sprint ceremonies where QA input is required.Handle incoming technical requests from customers via our helpdesk system.Qualify issues, assess their impact, and prioritise them based on severity.Reproduce bugs, collect technical details, and create clear tickets for developers.Act as the first line of investigation to reduce dev interruptions.Follow up on reported issues until full resolution.Maintain structured communication with users about ticket status and next steps.Work closely with PM/PO/Scrum Master to improve workflow, QA processes, and delivery quality.Be the QA reference for the team and help enforce standards and consistency.Ensure that WordPress-specific behaviours (plugins, themes, custom features) are validated properly.Contribute to continuous improvement of QA checklists, templates, and testing practices.This is an exciting opportunity for someone who wants to be at the forefront of quality assurance and contribute to the success of our organisation. The right candidate will have a passion for quality, excellent communication skills, and a keen eye for detail.To succeed in this role, you'll need:A deep understanding of WordPress and its ecosystem.Strong knowledge of QA principles, methodologies, and tools.Excellent communication and interpersonal skills.Able to work collaboratively with cross-functional teams.Familiarity with Agile development methodologies.In return, we offer:A dynamic and supportive work environment.Ongoing training and professional development opportunities.A competitive salary package.The chance to work on exciting projects with a talented team.

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