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Azure Infrastructure Support

2 months ago

uttar pradesh, India Proso.ai Full time

Duties and Responsibilities:
Provide on-going infrastructure support for technical configuration of hardware, software and/or services implemented.
Assist with the realization and specific focus on Azure (IaaS, PaaS, SaaS, or cloud native services).
Assist with the implementation of security technologies (deskside, network, servers)
Draft, publish, and/or review various network and system documentation, including architecture, installation, operations, and user guides.
Participate as subject matter expert (SME) to internal and external entities on projects and provide work plan estimates.
Support the design and implementations of new network solutions to integrate with new and existing internal and external network environments
Act as an escalation and mentor point for 2nd line team for infrastructure related questions.
On a rotational schedule the individual would provide call support after hours and on weekends. During that time the individual would be expected to respond and react on high priority services issues.
The individual would also be expected to work outside regular business hours in support of implementing changes into the environment as per our change management schedules
Provide support for multiple sites, the individual would to attend various offices and stores as and when the requirement arises

Personal attributes:
Excellent communication skills
Passionate and driven individual with a ‘can do attitude’.
Excellent attention to detail.
Ability to work well under pressure and within tight deadlines.
Ability to work on your own initiative.
Excellent organisational and time management skills.

Skills & Experience:
Extensive knowledge of Microsoft Server Operating Systems from 2016 onwards.
Extensive knowledge of Active Directory, DNS, DHCP, Group Policy.
Experience of centralized management and deployment tools (Intune, SCCM, JAMF).
Extensive knowledge of networking topologies, routing, switching, firewalls, protocols, LAN\WAN, ExpressRoute, Direct Connect, MPLS, SD WAN.
Extensive knowledge of the Office 365 suite.
Knowledge of email security solutions (Mimecast, Exchange Online Protection)
Experience of Azure security technologies (Security Centre, Sentinel, Conditional Access).
Experience of scripting languages (PowerShell).
Previous experience working with a 3rd party hosting company and 3rd party management.
Knowledge of IS27001, PCI/GDPR considerations is an advantage.
Relevant Industry Qualification are desirable – CCNA\CCIE, MCSA, MCSE and Azure based certifications.
Experience of managing Azure/AWS cloud infrastructure (such as DevOps, Terraform, IaC) would be advantageous.
Willingness to study and attain professional qualifications in new and relevant technology subjects