Senior Workflow Specialist

3 days ago


amravati, India beBeeDeveloper Full time

ServiceNow DeveloperWe are seeking a highly skilled ServiceNow developer to join our team. This is a unique opportunity for an experienced professional to take their skills to the next level and work on complex projects.The role involves workflow creation, process automation, data handling, and working on AI-driven training data preparation. Our ideal candidate has strong hands-on experience in CSM, ITSM, and HRSD modules.Key ResponsibilitiesCreate efficient workflows, incidents, cases, SLAs, and request management systems.Develop configurations in CSM, ITSM, and HRSD modules.Design and implement JSON-based structured datasets for automation/AI workflows.Data Handling & ProcessesAuthor high-quality structured datasets for AI model training.Validate and analyze data using SQL queries.Map business processes into ServiceNow enterprise scenarios.Integrations & ScriptingUse JavaScript, Business Rules, UI Policies, and Flow Designer.Work with APIs (REST/SOAP) for seamless integrations.CollaborationWork closely with product managers, customers, and cross-functional teams.Participate in Agile ceremonies and contribute to project planning.Required Skills:4–6 years of ServiceNow experience.Strong knowledge of workflows, SLAs, cases, and knowledge modules.Excellent JSON authoring and SQL skills.Good understanding of prompt-engineering concepts.Preferred:CSA, CIS–ITSM, CIS–HRSD certifications.Experience preparing AI training data.



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