Chief Digital Product Strategist

2 weeks ago

junagadh, India beBeeProduct Full time

Product Director Job DescriptionWe help financial institutions become digital leaders by delivering exceptional customer experiences across digital and assisted channels.We are seeking an experienced Product Director to lead our VeriTouch Financial CRM solution, built on Microsoft Dynamics 365 and the Power Platform.The ideal candidate will have extensive experience in delivering CRM solutions within the Financial Services industry, coupled with a deep understanding of Customer Engagement, Customer Onboarding, Sales, and Customer Service concepts, and their applications in Financial Services.Duties and Responsibilities:Product Leadership: Lead the product team and establish the product vision.Strategic Roadmap: Develop and maintain a product roadmap that aligns with business goals and objectives.Feature Definition: Define and prioritize product features based on business requirements, customer feedback, and project delivery team inputs.Guiding Vision: Create a clear product vision and goals to guide product teams and stakeholders.Backlog Prioritization: Manage and prioritize the product backlog, ensuring that tasks deliver maximum business and customer value.Agile Collaboration: Actively participate in Agile/Scrum ceremonies, including sprint planning, reviews, and retrospectives, to provide feedback, accept deliverables, and adjust the product backlog as needed.Stakeholder Communication: Serve as a bridge between product teams and stakeholders, ensuring clear understanding of product vision and requirements across all parties.Documentation and Assets: Oversee the creation and maintenance of product assets, including functional requirements, test cases, implementation guides, user guides, trainings and others.Market Research: Conduct market research and competitive analysis to identify new product opportunities and improvements for existing products.Performance Monitoring: Monitor and analyze product performance metrics to identify areas for enhancement.Sales Support: Provide guidance and support to sales and pre-sales teams, including defining sales plans and articulating the product's value proposition to customers.Project Support: Collaborate with professional services teams to support projects implementing the product.Customer Success Collaboration: Assist the customer success team with roadmap presentations, obtaining product feedback, and providing pre-sales support for product features.Industry Engagement: Attend sales meetings, pre-sales discussions, and marketing events as required.Technology Application: Assess emerging technologies and their applicability to business needs.Business Cases: Prepare business cases in collaboration with stakeholders and oversee their implementation with the development team.

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