SQL Server Integration Service

2 days ago


tamil nadu, India Movate Full time

Position -- Permanent Role – SSIS/SSRS Support Lead Experience – 10+ Years Location – Chennai/Bangalore Work Mode – WFO Shift – Rotational (Morning, Afternoon, Night) Role & Responsibilities • Lead the Operations team, driving strategic direction, Job Monitoring, Scheduling, Configuration and Maintenance of Batch Jobs. • Act as the primary contact for user inquiries, troubleshooting and resolving issues to ensure a seamless experience. • Develop and implement operational processes, guidelines, and best practices to streamline support operations and enhance user satisfaction. • Log, prioritize, and collaborate with product teams on resolving bugs and complex technical issues. • Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality. • Also help troubleshoot, triage the daily issues and guide the team for any assistance in solving any t ickets. • Assist in refining Service Level Agreements (SLAs) to enhance service delivery and user satisfaction. • Create, modify, and troubleshoot SSIS packages, Stored Procedures, SQL Queries, Automation Processes and SQL Jobs with an eye on performance. • Convert, manipulate and prepare large volumes of data for ingestion into our systems using SQL Server integration tools. • Create, modify and troubleshoot reporting queries in SQL Server 2019. • Maintain and support data ingestion tools and automation scripts. • Manage and resolve data-related issues that are reported by customers and internal employees. • Conduct quality and business logic checks on all data into and out of systems. • Maintain high customer satisfaction with customer service, technical and consultative skills, and acquired knowledge of the work product.


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