CaratLane - A TATA Product | Sales Specialist
3 days ago
Hiring for Jewellery Consultant
Education
1. Any bachelor's degree is mandatory
2. MS Office certification/part of the curriculum
Knowledge
1. Knowledge in front-end retail operations
2. Selling & customer service
3. Basic knowledge of Jewellery - Gold, Diamond, Platinum
and Silver will be an added advantage
Skills
1. Communication - Excellent verbal communication in
English(Mandatory) & regional language.
2. Basic computer operating knowledge
3. E-mail communication
4. Basic knowledge of the ‘Point of Sale’ system (POS)
Experience
1. 1 - 3 years of relevant experience in front-end retail operations. Preferably with an established Retail Brand
2. Freshers with a high level of communication skills and attitude to serve customers
Suitability Criteria
1. Enthusiastic
2. Selling(Passion to Sell)
3. Interpersonal Skills
4. Influencing
5. Analytical
6. Pressure Tolerance
7. People-oriented
8. Strong Team Player
9. Warmth/Empathy
10. Organized
11. Willing to take ownership
12. Willingness to Learn
13. Well groomed
-----
1. Locations: Bangalore - Indiranagar /Banashankari / Whitefield
2. Ability to work as per Brand guidelines and set schedules.
3. Extended working hours during weekends, Festivals, and seasonal time
4. Shift timing - Minimum 9 hours with strict adherence
5. High Integrity (non-negotiable)
---
Profile @CaratLane
Your KRA/KPI 1. Attend and assist the customers at the store and provide adequate product knowledge
2. Influencing and selling jewellery
3. Achieve target - Monthly / Seasonal
4. Maintain high VM standards at the store
5. Addressing all customer queries
6. Following up with the customers
7. Ensure that the store is clean, safe, and presentable for
customers
8. Completing payment transactions; preparing merchandise
for delivery.
9. Retaining the existing or new customers
10. Maintain and monitor store inventory
11. Coordinating with inter-departmental personnel
12. Working on POS, ERP system, Magento, etc
-----
1. Employment type - Full-time
2. Reporting to ASM / Store Manager
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