Digital Transformation Expert

16 hours ago

amravati, India beBeeSeniorSupport Full time

Delivering transformative digital strategies requires experts who can make a daily impact. Our team of professionals in this field is looking for a talented MS D365 BC Senior Support Specialist.About the RoleThis senior specialist will provide functional and technical support to end users, troubleshoot system issues, and assist with system enhancements. The ideal candidate must have hands-on experience with Business Central, excellent problem-solving skills, and a deep understanding of business processes across finance, operations, and supply chain.Key ResponsibilitiesMentor and train other support specialists to ensure seamless knowledge transfer.Provide Tier 1 and 2 support for Business Central (on-premise and cloud) users, responding promptly to their needs.Diagnose and resolve system issues, including configuration, data, and user errors, to minimize downtime and maximize productivity.Effectively manage support tickets, ensuring timely resolution and clear communication with stakeholders throughout the process.The successful candidate will possess a strong background in Microsoft D365 Business Central, ISV Products, PowerBI, and PowerAutomate. Excellent written and verbal communication, as well as interpersonal skills, are also essential for success in this role.RequirementsHands-on experience with Business CentralExcellent problem-solving skillsDeep understanding of business processesStrong background in Microsoft D365 Business Central, ISV Products, PowerBI, and PowerAutomateExcellent written and verbal communication skillsInterpersonal skills

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