Platform Optimization Specialist

19 hours ago

chennai, India beBeeAdminstrator Full time

ServiceNow Administrator RoleWe are seeking an experienced ServiceNow administrator to manage, enhance, and optimize our platform. The ideal candidate will work closely with cross-functional teams to ensure alignment with business requirements and ITIL best practices.Key Responsibilities:Configure and customize ServiceNow modules based on business needs.Develop workflows, business rules, UI policies, and client scripts.Handle user management, access control, and data maintenance.Monitor platform performance and resolve system issues proactively.Requirements:Bachelor's degree in IT / Computer Science / related field.Proven experience as a ServiceNow administrator.Strong knowledge of ITOM, ITSM, and ITIL frameworks.Excellent communication and problem-solving skills.Preferred Skills:ServiceNow administration & development.ITOM & ITSM module expertise.Hands-on scripting (JavaScript).Integration with third-party tools.

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