Business Process Optimization Expert

Job DescriptionA D365 Finance & Operations Functional Specialist is required to drive business process improvements and system enhancements across key business domains.This role is focused on driving value through process optimization, leveraging D365FO capabilities to achieve business scalability and operational excellence.The ideal candidate has a strong functional consulting background in D365FO, with the ability to analyze and document requirements, translate them into system configurations and process flows, and collaborate with stakeholders to optimize end-to-end business processes.Partner with Finance leadership to design and implement process improvements in areas such as GL, AP, AR, Fixed Assets, Budgeting, and Financial Reporting.Ensure compliance with regulatory requirements while leveraging D365FO capabilities.Support evolving financial planning and analysis needs, including advanced reporting and integration with BI platforms.Collaborate with Procurement to enhance supplier onboarding, sourcing, contract management, and purchasing workflows.Configure and optimize D365 Procurement & Sourcing modules to ensure cost-effective and compliant processes.Support supply chain visibility by aligning procurement with warehouse and fulfillment operations.Work with Customer Service/Call Center leaders to refine sales order processing, customer interactions, and case management workflows.Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions.Develop processes that improve customer experience, retention, and responsiveness.Partner with Warehouse leadership to ensure accurate and efficient use of D365FO Warehouse Management (WMS).Enhance workflows for inventory accuracy, order fulfillment, and logistics execution.Support workforce adoption of SOPs, handheld/scanning devices, and real-time reporting.Document business requirements and map them to D365FO functionality—acting as the bridge between business teams and technical resources.Manage functional configurations, testing, and UAT for enhancements, integrations, and upgrades.Lead process workshops, training sessions, and end-user enablement.Drive continuous improvement initiatives to support business scalability and operational excellence.Maintain a backlog of enhancement requests and help set priorities in alignment with business strategy.Required Skills and QualificationsFamiliarity with D365FO: The ideal candidate will have extensive knowledge of D365FO and its applications, with experience in implementing and configuring the system to meet business needs.Functional Consulting Background: A strong background in functional consulting, with experience in analyzing and documenting business requirements, translating them into system configurations and process flows.Communication and Collaboration: Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels to drive business process improvements.Problem-Solving and Analytical: Strong problem-solving and analytical skills, with the ability to identify and resolve complex business problems using data-driven approaches.BenefitsThis role offers a unique opportunity to work with a leading organization in the field of finance and operations. As a D365 Finance & Operations Functional Specialist, you will have the chance to:Contribute to the development of business solutions that drive value and growth.Collaborate with a talented team of professionals who share your passion for finance and operations.Enjoy a dynamic and challenging work environment that fosters innovation and creativity.Receive competitive compensation and benefits packages.OthersAs a D365 Finance & Operations Functional Specialist, you will have the opportunity to develop your skills and expertise in the following areas:Process Improvement:Design and implement process improvements to drive business value and efficiency.System Configuration:Configure D365FO to meet business needs, ensuring seamless integration with existing systems.Financial Planning and Analysis:Support evolving financial planning and analysis needs, including advanced reporting and integration with BI platforms.