Bengali Language Support Specialist

7 days ago

Eluru, India beBeeSupport Full time

Bengali Language Support SpecialistWe are seeking a highly skilled professional proficient in Bengali and English to deliver exceptional customer assistance.Key Responsibilities:Customer Inquiries: Respond to customer queries via calls, chats, and emails.Critical Thinking: Analyze customer needs and provide accurate solutions.Documentation: Document interactions in CRM tools and adhere to standard procedures.Team Collaboration: Collaborate with internal teams to resolve complex issues.Service Quality: Maintain service quality, response time, and customer satisfaction metrics.About the Role: This position requires excellent communication skills, both written and verbal, to effectively interact with customers. The ideal candidate will be able to work independently and as part of a team to achieve business objectives.Requirements: To succeed in this role, you should have:A degree in a related field or equivalent experience.Excellent communication and interpersonal skills.Strong problem-solving and analytical skills.Ability to work in a fast-paced environment.Proficiency in Microsoft Office Suite.What We Offer: As a valued member of our team, you can expect:A competitive salary and benefits package.Ongoing training and development opportunities.A dynamic and supportive work environment.The chance to work with a diverse range of customers.

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