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Software/Technical support specialist L1

2 weeks ago

Mumbai, Maharashtra, India ConnectWise Full time

Dear Candidate,

We currently have an opening for a Software Support Specialist (L1) role at ConnectWise-Mumbai.

Here are some details about the position:

  • Role: Software /Technical Support Specialist (L1)
  • Location: Mumbai
  • Experience Required: Minimum 1 year to 4 years
  • Positions- 7
  • Key Skills: Troubleshooting, customer support, familiarity with operating systems like Windows, Linux, or MacOS
  • Shifts- 24/7, Absolute flexibility desired.
  • Job type -Permanent (Hybrid)

We believe your expertise aligns well with our requirements, and we'd love to discuss this opportunity with you further.

________________________

About Company:

ConnectWise is an IT software platform built by the innovation of several minds passionate and committed to helping technology solution providers (TSPs) realize their success in today's ever-evolving marketplace. Everything we do is tailored toward enabling customer success. Thats why we call them partners and not just customers.

ConnectWise is the longest-running, market-leading software platform for technology solution providers (TSPs). The ConnectWise platform is used by more TSPs (35,000) around the world than any other software platform. So, in a way, you could say we help keep the IT world spinning.

We have 3,000 + colleagues. Founded in 1982, we are a 40+ year-old well-established product company head-quartered in Tampa and located in 14 centers across the globe.

We are seeking talented colleagues to travel with us on our exciting journey ahead

Regards,