Senior Collections Product Lead

1 week ago

dombivli, India beBeeCollections Full time

We are seeking a seasoned professional to lead the development and execution of our centralized collections and debt management solution.As part of our global team, you will work closely with leading financial institutions on exciting projects, driving innovation and learning every day.The Collections Product Lead defines, governs, and executes the product vision, roadmap, and strategy for our collections module—a comprehensive solution designed for retail, SME, and corporate banking portfolios.This role ensures that the product empowers financial institutions to effectively manage delinquency, automate collection strategies, improve recovery rates, enhance compliance, and reduce operational costs.The position is responsible for the functional depth, regulatory alignment, commercial positioning, and long-term success of our collections product suite.Key Responsibilities:Communicate the product vision, strategy, and go-to-market approach, ensuring alignment with bank collection priorities, risk appetite, regulatory expectations, and organizational objectives.Own, prioritize, and regularly update the product backlog, focusing on high-value collections features such as early delinquency workflows, automated reminders, segmentation strategies, promise-to-pay tracking, skip tracing, restructuring workflows, repossession and legal collections etc.Convert business, risk, and regulatory requirements into actionable user stories and acceptance criteria for development, QE, and integration teams, ensuring accurate translation of collection strategies into product features.Collaborate with internal and external stakeholders (sales, delivery teams, credit risk units, legal departments, collection teams, compliance, and client banks) to gather feedback, communicate changes in priorities, risks, and dependencies, and ensure alignment across all parties.Monitor performance using analytics and KPIs (cure rate, roll rate, delinquency bucket movement, recovery performance, PTP adherence, agent productivity), and drive continuous improvement based on customer feedback and industry benchmarks.What You Will Be Doing:Requirements:Bachelor's degree in computer science, Information Systems, Finance, Business, or related fields.10+ years of experience in product ownership, collections systems, credit risk, debt management, or financial software platforms.Strong knowledge of Microsoft Dynamics 365, Azure services, decision engines, and integration patterns.

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