Business Analyst

2 weeks ago

uttar pradesh, India VML Full time

Job Title: Senior Business Analyst
Experience: 8 -12 Years
Location: Noida

Overview
A Senior Business Analyst has 8+ experience. They are a key part of the team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution.

Responsibilities
Gather and document complex requirements and translate them into clear user stories and
acceptance criteria that can be used and interpreted by both business and technical users.
This will involve planning, running and facilitating workshops, and assessing source documentation from the customer
Identify and recommend options for potential solutions and assessing them for both technical and business suitability
Create logical and innovative solutions to complex problems
Present proposals to clients
Manage a scrum / delivery team through to go live
Analyze business systems in order to recommend efficiencies
Provide estimates for future analysis work
Work closely with developers and a variety of end users to ensure all solutions deliver customer satisfaction
Provide training to users of a new system as required
Communicate and collaborate with the test team
Plan and work flexibly to meet deadlines
Keep up to date with technical and industry sector advances
Maintain great client relationships at all levels of the organization
Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required
Manage situations and relationships both internally and externally

Required skills/experience
You will have 8-12+ years’ experience working as a Senior Business Analyst on large ecommerce projects.
Experience of working supplier side and managing client stakeholders and 3rd parties
Able to plan, and run large workshops with senior client stakeholders and manage senior
stakeholders effectively
Highly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it.
You like working in a fast-paced environment and are ready to inspire outstanding online
shopper experiences for consumers and brands, no matter what product, service, sector, device or channel
You will be happy working at client locations when needed
Experience of Agile software delivery
Business Process mapping and engineering
eCommerce and retail / brand experience
Production of high-quality user stories and acceptance criteria
Analysis and design of systems (package integration and bespoke development)
Ability to work on your own initiative to an agreed action plan
Strong communication skills - as this role requires a high level of communication, interpersonal and presentation skills
Strong problem solving, time management and organizational skills
Strong commercial awareness and business acumen
Energetic, enthusiastic with strong attention to detail

Preferred qualifications / experience
Scrum master qualification
Certified Scrum Product Owner
Experience working with multiple different ecommerce platforms

About VML
VML is a leading creative company that combines brand experience, customer experience, and commerce to create connected brands and drive growth. VML is celebrated for its innovative and award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Intel, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, which name WPP as a “Leader” in Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. As the world’s most advanced and largest creative company, VML’s global network is powered by 30,000 talented people across 60-plus markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

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