ServiceNow Expert Leadership Role

1 week ago


pushkar, India beBeeTechnical Full time

ServiceNow Technical LeadThis is a senior leadership role that oversees the technical aspects of our ServiceNow solutions. The successful candidate will have a deep understanding of the platform and its capabilities.Key Responsibilities:Prioritizing and managing incoming tasks to ensure timely delivery.Allocating tasks to team members based on skillsets, workload, and project requirements.Serving as the primary liaison with customers, gathering and clarifying requirements, providing updates on project progress, and ensuring customer satisfaction.Mentoring and guiding team members, fostering a collaborative environment, providing technical guidance, and supporting professional development.Oversight of the design, development, and implementation of ServiceNow solutions, ensuring alignment with best practices and business objectives.Identifying opportunities to optimize workflows, automate processes, and enhance ServiceNow platform functionality.This role requires 7-8 years of experience in ServiceNow, with 2+ years in a leadership or team lead role, and certifications like CSA mandatory. The ideal candidate should have strong leadership and team management abilities, excellent verbal and written communication skills, and problem-solving mindset. Experience with Agile/Scrum methodologies and project management tools like Jira or ServiceNow Agile Development is preferred.Requirements:Strong understanding of ServiceNow platform and its capabilities.Leadership and team management abilities.Excellent verbal and written communication skills.Problem-solving mindset.Experience with Agile/Scrum methodologies and project management tools like Jira or ServiceNow Agile Development.Benefits:Remote work opportunity.Competitive compensation package.



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