Ecommerce Manager

1 day ago


nadiad, India Mafatlal Industries Limited Full time

Job Purpose:To oversee and manage the online sales and presence of the company’s products across e-commerce platforms, ensuring revenue growth, brand visibility, and customer satisfaction.Key Responsibilities:Develop and implement e-commerce strategies to achieve sales targets and enhance brand presence.Manage online listings, pricing, and product content across marketplaces (e.g., Amazon, Flipkart, company website).Coordinate with marketing, logistics, and operations teams to ensure timely product availability and delivery.Analyze sales performance, customer behavior, and market trends to optimize digital campaigns.Plan and execute promotional campaigns, discounts, and advertisements in coordination with marketing teams.Monitor competitor activity and identify opportunities for growth and differentiation.Handle vendor relationships, payment reconciliations, and marketplace compliance requirements.Ensure excellent customer experience and address escalations or service-related issues.Key Skills & Competencies:Strong understanding of e-commerce operations and digital marketing.Analytical mindset with experience in sales data interpretation.Excellent communication, coordination, and negotiation skills.Proficiency in MS Excel, Google Analytics, and marketplace dashboards.Qualifications & Experience:Bachelor’s/Master’s degree in Marketing, Business Administration, or related field.3–6 years of relevant experience in e-commerce management or online retail.


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