Information Technology Support Engineer

2 weeks ago


bangalore, India Arcana Full time

Summary: We are looking for an IT Support Engineer to provide day-to-day on-site and remote support to employees, ensuring smooth operations across hardware, software, and core IT services. This role requires a security-first mindset, strong troubleshooting skills, and the ability to work collaboratively with teams to support business operations at scale. Responsibilities: Provide on-site and remote IT support via walk-ups, tickets, and chat. Deliver hardware and software troubleshooting and break-fixes for macOS and Windows systems. Support and maintain IT services such as MDM (Kandji), SentinelOne EDR, Google Workspace, Slack, Okta, PAM solutions, and vulnerability management tools. Install, configure, and maintain software, hardware, and network devices. Manage IT assets, including procurement, deployment, lifecycle tracking, and audits. Monitor and respond to security alerts, ensuring compliance with security best practices. Provide IT support for meeting room technology, conferencing tools, and A/V systems. Troubleshoot and escalate network connectivity issues (Wi-Fi, VPN, switches, access points). Conduct new hire onboarding and offboarding, including provisioning/deprovisioning of accounts and devices. Develop and maintain IT documentation, knowledge base articles, and SOPs. Partner with Operations and other stakeholders on IT and infrastructure projects. Contribute to process improvements and optimization of IT support tools and workflows. Qualification: Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience. 4-6 years of IT support or system administration experience. Strong knowledge of macOS and Windows environments. Hands-on experience with tools such as Google Workspace, Okta, Slack, MDM (Kandji), EDR (SentinelOne). Familiarity with asset management, IT procurement, and lifecycle management. Strong troubleshooting, communication, and documentation skills. Security-first mindset with experience handling security alerts and vulnerabilities. Nice to Have: Industry certifications such as CompTIA A+, Network+, Security+, or equivalent. Experience with PAM solutions, system vulnerability management tools, or advanced networking. Prior experience in a fast-paced startup environment. Ability to conduct IT training sessions and employee security awareness programs.



  • bangalore, India AVASO Technology Solutions Full time

    Job Opportunity: Project Coordinator at AVASO Technology Location : Chennai, Tamil Nadu. Employment Type : FTC Experience : 2+ years Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to...


  • bangalore, India GeoServe Full time

    Geoserve is seeking a Junior IT Engineer(3-5 Years) to support and maintain our IT infrastructure, assist in implementing cybersecurity measures, and contribute to strategic IT initiatives. This role is ideal for someone eager to learn, grow, and make an impact in a dynamic environment. Key Responsibilities IT Infrastructure Support Assist in managing and...


  • bangalore, India State Bank Operations Support Services Full time

    Bachelor s or Master s degree in computer science, information technology or engineering or equivalent experience . Team Handling Experience. Leadership and Personal Attributes: . Strong experience of managing team. Lead and motivate a high-performance team of Business Analysts Monitor tasks, track work queues, and ensure operational coverage Provide...


  • bangalore, India Whitehats Full time

    Company Description Whitehats, a proud member of the Pharaon Group of Companies, is a Dubai-based IT network and infrastructure support organization. Established in 2007, the company specializes in IT/Network Solutions, Support Solutions, and Security Solutions with a dedicated team of highly experienced professionals. Whitehats is recognized for its...


  • bangalore, India GeoServe Full time

    Geoserve is seeking a IT Engineer(4-6 Years) to support and maintain our IT infrastructure, assist in implementing cybersecurity measures, and contribute to strategic IT initiatives. This role is ideal for someone eager to learn, grow, and make an impact in a dynamic environment.Key ResponsibilitiesIT Infrastructure SupportEnsure high availability,...


  • Bangalore, India GeoServe Full time

    Geoserve is seeking a IT Engineer(4-6 Years) to support and maintain our IT infrastructure, assist in implementing cybersecurity measures, and contribute to strategic IT initiatives. This role is ideal for someone eager to learn, grow, and make an impact in a dynamic environment. Key Responsibilities IT Infrastructure Support - Ensure high availability,...


  • bangalore, India GeoServe Full time

    Geoserve is seeking a IT Engineer(4-6 Years) to support and maintain our IT infrastructure, assist in implementing cybersecurity measures, and contribute to strategic IT initiatives. This role is ideal for someone eager to learn, grow, and make an impact in a dynamic environment.Key ResponsibilitiesIT Infrastructure Support- Ensure high availability,...


  • Bangalore Urban, India GeoServe Full time

    Geoserve is seeking a Junior IT Engineer(3-5 Years) to support and maintain our IT infrastructure, assist in implementing cybersecurity measures, and contribute to strategic IT initiatives. This role is ideal for someone eager to learn, grow, and make an impact in a dynamic environment. Key Responsibilities IT Infrastructure Support Assist in managing and...


  • bangalore, India CSK Information Technology Pvt. Ltd. Full time

    Company Description We suggest you enter details here. Role Description This is a full-time, on-site role located in Noida for an Endpoint Security Support Engineer. The responsibilities include providing technical support and troubleshooting for endpoint security solutions. The role involves assisting customers in resolving issues, managing operating system...


  • Bangalore Urban, India GeoServe Full time

    Geoserve is seeking a IT Engineer(4-6 Years) to support and maintain our IT infrastructure, assist in implementing cybersecurity measures, and contribute to strategic IT initiatives. This role is ideal for someone eager to learn, grow, and make an impact in a dynamic environment.Key ResponsibilitiesIT Infrastructure SupportEnsure high availability,...