IPaas Integration Developer

6 days ago

bangalore, India AS Technology Corporation Full time

Customer Integration Specialist (iPaaS / API Integrations)

Must be able to work Eastern Time hours

Position Type: We are seeking a technically skilled and customer-oriented Customer Integration Specialist to lead the implementation of integrations between our platform and our customers’ systems.

This role will involve using integration platforms (e.g., Workato, n8n, Tray.io, Zapier, Make/Integromat) to configure, test, and deploy integrations, as well as directly engaging with customers to understand requirements and map data fields between systems. Key Responsibilities

● Build and maintain integrations between our platform and customer systems using iPaaS tools.

● Configure connections using REST/SOAP APIs, Webhooks, and authentication methods (OAuth 2.0, API Keys, Basic Auth, etc.).

● Conduct technical discussions with customers to understand workflows, data structures, and integration needs.

● Map fields between systems, ensuring data integrity, correct formats, and proper error handling.

● Validate integrations, troubleshoot issues, and resolve data sync errors.

● Collaborate on and support strategic partnership integrations with enterprise platforms such as SAP, AVEVA, and Ignition.

● Create and maintain integration documentation for both internal and customer use. Required Qualifications

● Experience with an iPaaS tool such as Workato, n8n, Tray.io, Zapier, or Make/Integromat.

● Familiarity with REST APIs, JSON, and XML.

● Experience in data mapping and transformation.

● Strong problem-solving skills and attention to detail.

● Excellent communication skills for interacting with technical and non-technical customer stakeholders.

● Ability to work Eastern Time hours while based overseas. Preferred Qualifications

● Experience in manufacturing, SaaS, or enterprise integrations.

● Familiarity with ERP, MES, or CRM systems (e.g., SAP, Salesforce, NetSuite).

● Knowledge of scripting languages (JavaScript, Python) for custom automation logic. Soft Skills

● Customer-first mindset

● Ability to explain technical concepts clearly

● Proactive problem-solver

● Strong organizational skills

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