E-Commerce Automotive Customer Experience Specialist

2 weeks ago


kurnool, India beBeeCustomer Full time

E-Commerce Automotive Spare Parts Customer Service RepresentativeWe are seeking a highly skilled and customer-focused professional to join our team as an E-Commerce Automotive Spare Parts Customer Service Representative. This is a remote position requiring North American working hours.Key Responsibilities:Manage daily customer requests through a shared mailboxProvide member support across multiple channelsEnsure customer satisfaction by addressing complaints and inquiries promptlyRequirements:Bachelor's degree in Engineering or related field1+ year of experience in Automobile Spare Parts/E-commerceStrong analytical and problem-solving abilitiesBenefits:Remote work arrangement with flexible schedulingOpportunity to work with a team of Customer Service Representatives and other departmentsAbout the Role:This role involves managing daily customer requests, providing member support, and ensuring customer satisfaction. The ideal candidate will have a Bachelor's degree in Engineering, 1+ year of experience in Automobile Spare Parts/E-commerce, and strong analytical and problem-solving abilities.



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