Remote Voice Support Position

4 days ago


erode, India beBeeCustomerSupport Full time

We are seeking a highly skilled and experienced Voice Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing world-class customer service to our clients.Key ResponsibilitiesHandle inbound and outbound customer calls in a professional and courteous manner.Provide clear, concise, and accurate information to customers, ensuring that their queries are resolved efficiently.Troubleshoot customer issues and document all interactions to maintain high levels of communication quality and customer satisfaction.In addition to voice support, successful candidates will also be required to respond to customer emails quickly and accurately, resolving queries and escalating issues when necessary.RequirementsExcellent English language skills, both spoken and written.Prior experience in BPO or customer support is a strong advantage.Able to work night shifts during US business hours.Dedicated laptop with Windows 11 or above, high-speed wired internet connection, quiet workspace for calls, and ability to work independently and meet performance targets.



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