Client Support Liaison

1 week ago

ghaziabad, India beBeeCommunication Full time

Customer Experience Specialist RoleThis full-time remote position involves delivering exceptional customer service to clients through calls, resolving inquiries, and ensuring customer satisfaction.Communicate with patients via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times.Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to industry standards and guidelines.Maintain a deep understanding of products or services to answer customer queries accurately.Record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions.Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.Ensure customer data privacy and security, adhering to company policies and industry regulations.Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes.Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment.

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    1 week ago

    ghaziabad, India beBeeAccount Full time

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    ghaziabad, India beBeeAI Full time

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    ghaziabad, India beBeeCustomerSupport Full time

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    Ghaziabad, India Tek Support Full time

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    7 days ago

    Ghaziabad, Uttar Pradesh, India ITIO Innovex Pvt. Ltd. Full time US$ 1,80,000 - US$ 3,60,000 per year

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    Ghaziabad, India Health Icons Club Full time

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  • Client Relationship Manager

    5 days ago

    Ghaziabad, Uttar Pradesh, India Arrow Engineering Full time ₹ 3,00,000 - ₹ 4,20,000 per year

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  • Client Relationship Executive – Investments

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    ghaziabad, India beBeeCommunication Full time

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    Ghaziabad, India THE TERRACE Full time

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