Customer Support Specialist

3 days ago


dindigul, India beBeeCustomerSupport Full time

Our company seeks dedicated professionals to deliver exceptional customer support by handling inquiries, resolving issues, and maintaining high customer satisfaction.Main ResponsibilitiesRespond to customers via phone, email, chat, or in-person, providing product information and resolving complaints with professionalism.Assist with order placement, returns, refunds, and account updates, maintaining accurate records in CRM systems.Product ExpertiseStay updated on product features and educate customers effectively, providing them with valuable knowledge.Required Skills:High school diploma or equivalent; associate degree preferred for career advancement.Excellent communication skills to interact with diverse customers.Strong problem-solving abilities to resolve complex issues efficiently.Basic computer skills and experience with CRM software for effective record management.



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