Expert IT Professional

1 week ago


rajahmundry, India beBeeTechnical Full time

IT SpecialistAbout the Role:We are building the first generation of Physical AI Agents to automate infection prevention and operational intelligence in hospitals and controlled environments.Our flagship wall-mounted UV-C disinfection system leverages AI, robotics, and multi-modal sensing to keep healthcare environments safe and efficient.We partner with leading health systems including Stanford, Sutter, Kaiser, Tenet, Prisma Health, and Baptist Health.Key Responsibilities:Provide remote support for employees' hardware, software, and connectivity issues.Manage onboarding and offboarding processes, including provisioning laptops, accounts, and tools.Maintain documentation for IT support procedures.Manage user accounts and permissions across tools such as Google Workspace, Slack, GitHub, Jira, Zoom, and cloud infrastructure (AWS, GCP, Azure).Monitor system access and ensure compliance with company policies.Support VPN, endpoint security, and multi-factor authentication setup.Implement IT security best practices to protect sensitive data.Perform regular audits of access controls, patches, and updates.Respond to IT security incidents and escalate as needed.Suggest and implement improvements in IT processes and workflows.Collaborate with engineering and operations teams to support remote deployments and field devices when needed.Provide overlapping coverage with U.S. hours for cross-team collaboration.



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