Drive Business Transformation
5 days ago
Process Excellence Specialist Role OverviewThe Process Excellence Manager role is designed to facilitate process/performance improvement activities and quality scores using Lean Six Sigma methodologies. The Black Belt will work closely with senior managers on various projects that drive automation, improved processes/quality, standardization, SOPs, and customer satisfaction.Lead a team of analysts for various projects by providing guidance and strategic direction.Work closely with senior managers, process owners, SMEs to define goals for improvement, defects to be eliminated or improved.Responsible for data collection, performance analysis and measuring progress by sharing metrics of findings.Monitor projects throughout the entire process ensuring timely and successful completion.Facilitate resolution of dependencies and conflicts, prioritize deliverables and assign resources based on direction provided by senior manager.Provide regular project updates and present data to leadership group.Develop strong working relationships with management, project team and other stakeholders, build trust and create clear communication channel to communicate findings and action items.Ensure team members are creating knowledge-based documents and documenting processes.Promote individual professional growth and development, meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to success of organization; serves as preceptor, mentor and resource to less experienced staff.Key Skills and QualificationsTo be successful in this role, you will need:Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work independently and as part of a team.Knowledge of Lean Six Sigma methodologies and tools.Experience with data analysis and performance metrics.Strong organizational and time management skills.Ability to adapt to changing priorities and deadlines.BenefitsThis role offers a range of benefits, including:Opportunities for professional growth and development.A dynamic and supportive work environment.Competitive salary and benefits package.Additional InformationIf you are a motivated and results-driven individual looking for a challenging and rewarding role, we encourage you to apply.Keyword: Improvement
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