Lead Site Reliability Engineer

About usThe global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography.Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity.We're backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let's build it together.About the RoleMultiplier is seeking a highly skilled Lead Site Reliability Engineer (SRE) to join our engineering organization. This role is critical to scaling and hardening our infrastructure and ensuring the availability, reliability, and performance of our systems. The ideal candidate is an experienced engineer with a strong programming background, hands-on experience with modern observability stacks, and a deep understanding of incident management and system reliability practices.What would you do / key responsibilitiesDesign, build, and evolve our observability and telemetry stack using tools such as Sentry, ELK, Coralogix, New Relic, Squadcast , APM platformsImplement and maintain logging, monitoring, alerting, and tracing infrastructure across servicesLead efforts in incident response, including coordination, resolution, and root cause analysis (RCA)Define, monitor, and maintain SLIs, SLOs, and SLAs to ensure service reliability and performanceDrive chaos engineering practices to proactively uncover system weaknesses and improve resilienceConduct and lead postmortems and reliability reviews, focusing on continuous learning and improvementBuild proactive monitoring solutions to detect and remediate potential issues before they impact customersCollaborate with engineering, security, and IT teams to ensure end-to-end system reliabilityMentor junior SREs / CREs and contribute to defining best practices across the organizationRequired Qualifications8+ years of experience in SRE, Production Engineering, or backend engineering rolesMust have - Proficiency in at least one modern programming language (e.g., Go, Python, Java)Deep understanding of observability principles (Logging → Metrics → Traces)and hands-on experience with Sentry, ELK, Coralogix, New Relic, or equivalent toolsExperience designing and operationalizing SLIs/SLOs/SLAsStrong knowledge of incident management frameworks and leading high-severity incident responseExperience conducting post-incident reviews and driving reliability improvementsFamiliarity with chaos engineering tools and practices (e.g., Gremlin, Chaos Mesh, Chaos Monkey)Proven track record of improving system uptime, reliability, and performancePreferred QualificationsExperience with containerization / ECS , cloud-native infrastructure (AWS), and service mesh technologies. Kubernetes experience is good to have.Prior experience in a high-scale production environmentCertifications in SRE, DevOps, or cloud platforms (e.g., AWS Certified DevOps Engineer)What We Offer:High-impact role with the chance to play a key role in a rapidly growing company.Full autonomy in your role, with the flexibility to work in a hybrid environment.Work with a passionate, energetic, and diverse team.Competitive benefits, recognition programs, and career development opportunities.Attractive ESOPs, giving you a stake in the company's success.Comprehensive health insurance coverage for you and your family's well-being.Generous holiday policy.A company that genuinely invests in your professional success.Equal Employment Opportunity, Multiplier is an equal opportunity employer. We value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.