Support Solutions Expert

2 weeks ago


moradabad, India beBeeTechnical Full time

Job ProfileNiksun’s leading-edge technology revolutionizes network and service security, protection, and management.The Technical Support Specialist role involves:Investigating customer complaints through preliminary assessments to identify product or system issues.Analyzing the source of problems and their impact on hardware, networks, and storage resources until resolution.Providing support for cloud solutions, software installs, updates, and maintenance, as well as testing, deployment, upkeep, and enhancement.The ideal candidate should have:At least three years of experience in DevOps support, preferably with shell scripting expertise.One year of experience in software testing and maintenance.One year of experience in cloud computing, Kubernetes, Docker, and YAML file management.Prior experience in providing technical support to international clients.



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