Service Business Manager

4 days ago


Coimbatore, Tamil Nadu, India Yield Engineering Systems Full time

YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices, to AI and virtual reality, to diagnostic tests for COVID.

As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including employee stock ownership, and some of the best co-workers you'll find anywhere. If this appeals to you, please read on

Job Title: Service Business Manager

Location: Coimbatore

Responsibilities will include but not be limited:

  • Manage the services business to be sustainable and profitable growth.
  • Identify opportunity to increase serviceable market (Upgrades, Proprietary offerings, Contracts, refurbishment) and drive for implementation and adoption.
  • Solidify service portfolio and proliferate market adoption
  • Adjust offerings to customer needs and generate high customer adoption of existing offerings
  • Lead Design for After Market Services for New product Introductions.
  • Respond to customers' requests and work with the Operations and logistics to fulfill immediate service and parts requirements.
  • Generate required collateral material and sales training.
  • Work directly with customers, internal stakeholders, and analysts to better understand customer needs and requirements.

Requirements:

  • Education: Bachelor's degree, MBA or Certification of Business/Marketing is a plus
  • 5+ years of service marketing experience managing commercially service offerings and/or product marketing with capital equipment
  • Expertise in all product marketing functions, including messaging and positioning, pricing, competitive analysis, quantitative and qualitative analysis, product launch management, product strategy, marketing strategies, and sales tool development
  • Ability to lead and communicate cross-functionally with Sales, Operations, OEM partners.
  • Exceptional verbal and written communication skills.
  • Exceptional time-management skills with the ability to manage multiple projects and deadlines simultaneously and independently.

Travel Requirements:

  • Travel: 20% of the Time.
  • Applicants must be currently authorized to travel to the United States and Asia.
  • Applicants must be able to accommodate their work schedule to US time zones 2-3 days/week.

Compensation:

  • YES offers a stimulating and fun working environment, competitive salaries and benefits, and long-term incentives.

Additional Information

  • YES is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.

Come find out why YES is such a great place to work. Apply today



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