Service Business Manager
4 days ago
YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices, to AI and virtual reality, to diagnostic tests for COVID.
As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including employee stock ownership, and some of the best co-workers you'll find anywhere. If this appeals to you, please read on
Job Title: Service Business Manager
Location: Coimbatore
Responsibilities will include but not be limited:
- Manage the services business to be sustainable and profitable growth.
- Identify opportunity to increase serviceable market (Upgrades, Proprietary offerings, Contracts, refurbishment) and drive for implementation and adoption.
- Solidify service portfolio and proliferate market adoption
- Adjust offerings to customer needs and generate high customer adoption of existing offerings
- Lead Design for After Market Services for New product Introductions.
- Respond to customers' requests and work with the Operations and logistics to fulfill immediate service and parts requirements.
- Generate required collateral material and sales training.
- Work directly with customers, internal stakeholders, and analysts to better understand customer needs and requirements.
Requirements:
- Education: Bachelor's degree, MBA or Certification of Business/Marketing is a plus
- 5+ years of service marketing experience managing commercially service offerings and/or product marketing with capital equipment
- Expertise in all product marketing functions, including messaging and positioning, pricing, competitive analysis, quantitative and qualitative analysis, product launch management, product strategy, marketing strategies, and sales tool development
- Ability to lead and communicate cross-functionally with Sales, Operations, OEM partners.
- Exceptional verbal and written communication skills.
- Exceptional time-management skills with the ability to manage multiple projects and deadlines simultaneously and independently.
Travel Requirements:
- Travel: 20% of the Time.
- Applicants must be currently authorized to travel to the United States and Asia.
- Applicants must be able to accommodate their work schedule to US time zones 2-3 days/week.
Compensation:
- YES offers a stimulating and fun working environment, competitive salaries and benefits, and long-term incentives.
Additional Information
- YES is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.
Come find out why YES is such a great place to work. Apply today
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