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Exchange Engineer

2 months ago

bangalore, India Tata Consultancy Services Full time

TCS is Hiring for Exchange Engineer

Location- Pune, Bangalore

Experience- 3 to 8 years

Job Description-

M365 Tenant Management :
• M365 Tenant and Platform Administration including configuration and setup
• Strong exposure on M365 fundamentals including License Management, User & Mailbox, MS teams, Onedrive for Business, Sharepoint Online administration, M365 productivity tools, ATP, Azure AD
• Strong knowledge on PowerShell scripting for Tasks automation using various PS modules
• Hands-on knowledge on Azure AD, Azure AD connect for M365 modules
• Experience in Azure and Microsoft 365 security and identity
• Experience in Microsoft Defender for Office 365, Identity Protection, and Intune
• Experience in AIP & DLP administration and support
• Should have good understanding on Monitoring and reporting of Service Health & Message Center
MS Teams Administration :
• Hands-on knowledge in MS Teams
• Handling issues related to instant messaging, channels, Files, Presentation, Collaboration
• Managing Microsoft Teams Admin center for all configuration, policies, settings and regular updates
• Managing and setting up Live events
• Configuration of enrolling New SBC, Add a call Queue, adding direct routing, Call Park policy, Calling Policy, assigning phone numbers to users, Forwarding simultenious ringing, Delegation and voicemail , Decommissioning of IP phones, configuring dial plan, deleting SBC etc.
• Management of Organizational profiles
• Co-ordinate with Microsoft for any L4 issues and functionality changes
• Ability to manage M365 services, Microsoft cases,Usage report, Global settings, Prepare service availability report, operational summary report on monthly basis as per agreed template
One Drive For Business :
• OneDrive sync client management
• Analyze and understand permission and meeting the compliance as per Organization policy
• Access management and access delegation
• Enable or Disable user storage and OneDrive features
• Provision the folders according to data growth
Service Management, Monitoring:
• Automation of operational and support tasks
• Continuous service improvement
• SLA and service management aligned with ITIL process
• Status reporting and communication
• Major incident management | Problem management
• Knowledge Articles, SOPs